In addition to the articles below, there are four videos available for viewing, including an introduction to serving on a board of directors, tips on board and general meetings, what a board needs to know about insurance and reserves in community associations.  Please feel free to link to these videos from your association or management web site, providing new board members with a quick and easy introduction to community association governance.

 

Serving on the Board – Articles from the Web

Boards – General Information

  • Encouraging Board Participation How to Attract Talent August 14, 2017 With so many people leading busy, sometimes hectic, lives that revolve around work, kids, social functions, and other obligations, it’s often very difficult for co-op/condo/HOA administrators to find residents willing and able to serve their community as board members (or ‘directors’ or ‘trustees,’ depending on what part of the country you’re in). Board members are unpaid volunteers, and the job can sometimes seem like a thankless hassle – but having a complete, competent and committed board is crucial to running ...
  • Creating an HOA Board Member Code of Ethics August 10, 2017 As you create your HOA board, your goal is to create a solid platform for providing the best possible living experience for all of the members of your community. Unfortunately, there will be times when there is conflict within the HOA–or worse, times when members have a conflict of interest. Creating a solid HOA board member code of ethics is one of the best ways to ensure that members are committed to honest board service.    Read the article…………….
  • When Differences turn into Dysfunction: Why Your Board of Directors Needs a Code of Conduct August 10, 2017 The role of board members in a community association is fairly straightforward: keep informed on the association’s business operations; be familiar with and come prepared to discuss the agenda items for upcoming board meetings; encourage and participate in constructive, businesslike discussions of those agenda items; and use your judgement to represent the community and its members in the way you conduct yourself as a board member and in the way you decide the issues that come before the Board.   ...
  • Five Best Practices for Improving Condo Board Communication August 3, 2017 Funny, isn’t it, how a flock of geese can manage to communicate well enough to prevent mid-air collisions but people find this task very difficult. Communication is always one of those things that get forgotten. Who has time to be writing to owners letting them know what’s going on? After all, directors are volunteers and have much better things to do – like attending meetings and planning the future of the condo. When the Condo Information Centre compiled the comments ...
  • Duties of Your HOA Board August 2, 2017 If you live in a planned community, you or various of you neighbors may decide to join the board of your homeowners’ association (HOA). It’s a way to get involved and to have a say in how your community maintains its quality and acts according to the rules. These are rules that all homeowners agreed to when they bought in.  Over two million people in the United States serve on HOA boards or committees! But, what does the role of ...
  • How to Find New HOA Board Members July 25, 2017 Many homeowners association boards ask us how they can get more people involved in their community’s HOA management. The inherent issue is that an HOA board is pulling from a group of people who already lead busy lives. Serving on the board is a volunteer position with no pay and no huge incentive, other than a desire to continue to make sure that the community is a great place to live. Great board members are out there, they just might ...

Boards – General Archives

 

Board Meetings

  • Simple Rules of Order for Community Associations July 25, 2017 Parliamentary procedure is simple in principle, and valuable in practice. Rules of Order help guide a Board meeting, a Unit Owners meeting or any assembly. Fairly and properly utilized, the Rules of Order protect everyone’s rights.  In large or complex bodies, parliamentary procedure can be exceedingly complicated. In the most formal versions of the Rules of Order, there are layers upon layers of motions and it can take and advance degree to understand or administer them. In most community associations, ...
  • The Recipe for Better Association Board Meetings July 11, 2017 Let’s face it: community association board meetings can be difficult to get through. Bring a room full of volunteers together and you’re likely to get as many opinions as occupants in the room. It’s usually not a recipe for a quick and efficient board meeting. Organization and planning are essential in order to avoid a disaster. According to Neighbor Huddle, “When your time is spent in unorganized, lengthy, and chaotic meetings, not only is the enthusiasm for active participation of ...
  • Time-saving tips for better board meetings June 20, 2017 In the condominium world, meetings take place several times a year — often monthly, but sometimes more frequently if there are contentious or pressing items that require a decision. Most board members have probably attended meetings slated to last one hour and have watched, with a sinking feeling, the clock tick past the three- or four-hour mark, with no decision or next steps in sight.  Sometimes, run-on meetings merit the time it takes to prudently discuss each topic, ensuring that ...
  • How to Record Actionable Condo Association Meeting Notes June 19, 2017 Every month, your Condo Association holds a monthly meeting. While at times this meeting may be as exciting as watching paint dry, typically there are important decisions being made. You might be deciding on finances or maintenance, helping monitor committees, and more. While you will have official minutes taken, these are often somewhat formulaic and won’t capture the full scope of what is discussed. Official minutes also do not capture the nuances of a lengthy discussion without a conclusion. Therefore ...
  • Board Meetings: How They Should Be Conducted June 17, 2017 Today’s blog is about notice, quorum, the right to record meetings, handling disruptive attendees and meeting minutes.  Notice Requirements:  The notice requirements for a meeting are contained in the Florida Statute. The Florida Statutes provide default notice procedures, more stringent notice requirements may be provided in governing documents. The default notice procedures are as follows:   Read the article…………..
  • The Death of Civility – Why Do Community Association Board Members Serve? June 13, 2017 I have been to a number of community association meetings in the past year, and too many of them were contentious, confrontational, loud, rude and generally ugly. I have written a number of Codes of Conduct for adoption by boards of directors to address behavior ranging from being unprepared for the meeting to falling down drunk to screaming obscenities. Boards have to deal with negative interactions with anyone from other board members to association members to the drunken boyfriend of ...

Board Meetings Archives

 

Annual/General Meetings of the Members of a Condominium or Homeowner Association

  • Improving Quorum for Your Meetings August 12, 2017 Most board members, and even homeowners, have heard the word “quorum”. However, many don’t understand it or its importance for doing HOA business. In case you’re not familiar with the definition, a quorum is a minimum number of board members and residents in attendance at an HOA meeting. Unless the quorum is reached, meeting business cannot begin. That means board member elections can’t happen at annual meetings and owner assessments are on hold until budget meetings reach quorum. These meetings ...
  • Simple Rules of Order for Community Associations July 25, 2017 Parliamentary procedure is simple in principle, and valuable in practice. Rules of Order help guide a Board meeting, a Unit Owners meeting or any assembly. Fairly and properly utilized, the Rules of Order protect everyone’s rights.  In large or complex bodies, parliamentary procedure can be exceedingly complicated. In the most formal versions of the Rules of Order, there are layers upon layers of motions and it can take and advance degree to understand or administer them. In most community associations, ...
  • Robert’s Rules for Condominiums and HOA’s July 17, 2017 Most community associations use parliamentary procedure to govern board and owner meetings. In the United States, the most popular form of parliamentary procedure is Robert’s Rules of Order. Complicated? Surely. But if you understand a few basics, you can learn how to run a civil and efficient meeting.  Here’s the key to Robert’s Rules: 1) Motion 2) Second 3) Debate 4) Vote. The entire meeting should follow those steps.   Read the article…………….
  • The Death of Civility – Why Do Community Association Board Members Serve? June 13, 2017 I have been to a number of community association meetings in the past year, and too many of them were contentious, confrontational, loud, rude and generally ugly. I have written a number of Codes of Conduct for adoption by boards of directors to address behavior ranging from being unprepared for the meeting to falling down drunk to screaming obscenities. Boards have to deal with negative interactions with anyone from other board members to association members to the drunken boyfriend of ...
  • HOA Homefront: Can managers legally encourage association members to vote? June 10, 2017 Q: Dear Mr. Richardson: I have been a director of a mid-sized association. About 90 percent of the homes are owner-occupied. For the last three years, we have been unable to obtain a quorum. Each election we tried three times, but fell just short.  As the result we, the last elected directors, continue to serve. Several months prior to the annual meeting, we seek candidates. We announce the membership meeting in the monthly billing and post signs around the pool ...

Annual/General Meetings Archives

 

Parliamentary Procedure

  • Robert’s Rules for Condominiums and HOA’s July 17, 2017 Most community associations use parliamentary procedure to govern board and owner meetings. In the United States, the most popular form of parliamentary procedure is Robert’s Rules of Order. Complicated? Surely. But if you understand a few basics, you can learn how to run a civil and efficient meeting.  Here’s the key to Robert’s Rules: 1) Motion 2) Second 3) Debate 4) Vote. The entire meeting should follow those steps.   Read the article…………….
  • Challenging the Chairman of a Meeting May 10, 2017 Have you ever been at a meeting that you did not believe was being run properly? Is the chair ruling every motion out of order? Were you unsure on what you could do or did you feel like there was nothing you could do? Fortunately, there are actions that you can take in these situations. If your group utilizes Robert’s Rules of Order Newly Revised, then there are several procedures that allow you to challenge the chair if you believe ...
  • Recap – Motions at Meetings April 18, 2017 It is AGM season again. Rather than re-invent the wheel, I decided to highlight a post from two years ago about motions at meetings using Robert’s Rules of Order. I posted a Chart that I had made summarizing the motions that I see most often at condominium meetings.   Read the article…………..
  • Fractions and Votes Under Robert’s Rules September 25, 2016 Condominium and homeowner association documents contain many different voting requirements. For example, the required number of votes to elect a director is usually different than the number of votes required to adopt an annual budget.   The math involved in determining voting requirements doesn’t usually have whole round numbers. Suppose a planned community has 173 lots. The Bylaws require a quorum of 20% of the owners at the annual meeting. The quorum requirement, then, is 34.6. But does 34.6 mean that ...
  • Must We Follow Robert’s Rules of Order??? (AZ) February 12, 2016 Robert’s Rules was first published in 1876. The most recent version (the 11th Edition) was published in 2011 under the name Robert’s Rules of Order Newly Revised (abbreviated RONR). One can also stumble on its online version by clicking here. It was created by Henry M. Robert III as a guide for conducting meetings and making decisions as a group.   Read the article…………

Parliamentary Procedure Archives

 

Duties & Responsibilities of Board Members

  • HOA Living: Homeowner Rights and Responsibilities August 8, 2017 If you are looking at buying an HOA property, or if you already live in one, then you want to know what your homeowner rights and responsibilities are. Well, we can help you with that. Read on for the list of things you’ll want to keep in mind when it comes to HOA rights and responsibilities of ownership.   Read the article……………
  • Duties of Your HOA Board August 2, 2017 If you live in a planned community, you or various of you neighbors may decide to join the board of your homeowners’ association (HOA). It’s a way to get involved and to have a say in how your community maintains its quality and acts according to the rules. These are rules that all homeowners agreed to when they bought in.  Over two million people in the United States serve on HOA boards or committees! But, what does the role of ...
  • What Does it Mean to be a Fiduciary? April 25, 2017 In simplest terms, to be a fiduciary to another person or party is to be in a position of trust. For example, a patient trusts her doctor to make the correct diagnosis. A parishioner trusts his priest to keep his confessions confidential. And if you are our client we hope you will trust us, as your lawyers, to give you the correct advice!  How does being a fiduciary play into the setting of a community association? Again, a fiduciary relationship ...
  • Fiduciary Duty and Community Association Board Members March 22, 2017 We frequently talk about the fact that homeowner association board members have a “fiduciary duty” to the members. What exactly is it? Is it spelled out in the law? What sort of actions would violate that duty?  A fiduciary duty arises out of a relationship in which one person or entity is entrusted to make decisions for, and control the interests of, another person or persons.     Read the article…………….
  • How Should Boards Handle the Reporting of a Crime? March 15, 2017 A burglar slipped into a Hudson Heights co-op as a shareholder was leaving the building, then proceeded to steal a laundry cart and some packages. The theft was reported to police, but it took the co-op board almost two weeks to notify shareholders, and the notice downplayed the event and failed to give a full accounting of it. What is a board’s responsibility in reporting security breaches and crimes in their building?    Read the article…………….

Duties & Responsibilities Archives

 

Working With Residents of Community Associations

  • Got Condo Conflict? Got HOA Headaches? No cooperation in your Co-Op? Here are 5 Tips & Techniques for Community Dispute Resolution! June 7, 2017 Condo conflict driving you mad? HOA headaches wearing you down? No cooperation in your Co-op? How do you fix it? Conflict resolution is the solution! With the right training, education, and resources, Associations can reduce the high cost of conflict by changing the way they manage it. Conflict prevention, management, and resolution education and training, along with the use of skilled professionals, can benefit Community Association Managers (CAMs) and the Associations they serve. When CAMs and Boards are trained to ...
  • 3 Tips for Effective Covenant Compliance May 31, 2017 It’s a topic of discussion at every Board meeting – who’s following the rules and who isn’t. People choose to live in community associations because they want to preserve their property values, but if the board and management aren’t enforcing rules uniformly, success will be an uphill battle. And on top of this frustration is another frustration: no one wants to receive a violation notice. It all paints a picture that portrays covenant compliance as completely unmanageable. But this doesn’t ...
  • Tips for Entering Owners’ Units in Condo Associations May 25, 2017 Living in a Condo Association means that you are subject to a wide variety of Bylaws, rules, and other conditions. One of the interesting – and often frustrating – issues results from entering Owners’ units in Condo Associations. This can be necessitated by a variety of factors. The most common occurs when there is work that affects common elements, or shared space, that must be accessed via an individual Owner’s unit. For example, you might be servicing a fire system ...
  • Self-Managed Condos and HOAs: They Look Like Big Bargains, but Beware May 25, 2017 If you’re looking to buy a house or condo but are balking at the steep monthly HOA or condo fees, one budget-friendly alternative is to find a self-managed condo or HOA instead. That means rather than paying a management company to maintain common areas like lawns or a community pool, you and your neighbors take care of these tasks yourselves, thus saving money.   Read the article…………..
  • Above the Law: Why Homeowners Try to Skirt the Rules May 24, 2017 You’ve seen it more times than you can count: rebellious homeowners living on the edge (or over the edge) of the HOA rules. While “rebellious” is probably a strong word in most cases, you are faced with a dilemma either way. You have to enforce HOA rules, but you don’t want to seem like the neighborhood rent-a-cop.  Perhaps doing your job would be a little easier if you understood why people skirt the rules. Are they daring you to stop ...

Working With Residents Archives

 

Administration of Condominium and Homeowner Associations

  • 5 Ways to Build Transparency as Condo Laws Tighten Financial Disclosure Requirements July 19, 2017 Transparency in operations is key for condominium associations to build trust and ensure accountability amongst community management. Did you know that an association’s financial health and management of association finances is often a deciding factor for potential condo owners to buy or shy away from buying? Potential owners will want to know if the association is open to sharing financial information with them. Are annual fees utilized appropriately? Are assessment charges reasonable? Making your residents fully aware of the association’s ...
  • Three Templates Every HOA Should Have! July 17, 2017 Sending out violation letters, entering invoices, issuing work orders, attending meetings, following up on action items – managers and board members have a lot to do and not a lot of time to do it. When it comes to completing these tasks, efficiency and organization are paramount. Using HOA templates can be a great way to reduce project time and maintain consistency.But common interest communities can be very different. So, where can you use templates in your daily work to ...
  • Hiring—and Paying—Contractors: Who Holds the Purse Strings? July 12, 2017 Co-op, condo and HOA living represents a unique social arrangement; it’s a paid-for membership club and a home at the same time. Many people enter into this arrangement without a complete understanding of the responsibilities of membership. Others, fully aware of their community responsibility, volunteer to help guide, shepherd and monitor the health and welfare of the community by serving on association or corporation boards.    Read the article……………….
  • 7 Tips to Create a Powerful Knowledge Base for Your Residential Community July 5, 2017 Have you received phone calls to your office from residents constantly asking about the community’s guest policies? Or, how to obtain another parking sticker? Reading long, traditional documents may be too difficult or time-consuming compared to the ease of calling the management company. What if you were to gather all the questions and add answers to an easily searchable database? This searchable database is called a knowledge base. If well maintained, it can serve as a powerful search engine or ...

Administration Archives

Directors & Officers of Condominium and Homeowner Associations

  • What’s the difference between HOA officers and directors? July 14, 2017 Q: The developer of our community has sold all of the lots and turned control of the homeowners’ association (“HOA”) over to the homeowners. The bylaws for our HOA refer to “officers” and also to “directors” and “the board of directors.” Aren’t they the same thing? How are they elected?    Read the article……………
  • What’s in Your Wallet? Why HOA Boards Can’t Take Liability Insurance Lightly. June 7, 2017 A Homeowner’s Association (HOA) is made up of a group of volunteer homeowners. It’s often a thankless task, where the only guaranteed reward is knowing they’ve helped maintain and improve the value of their neighborhood. The last thing your volunteer board members deserve is a personal financial loss as a result of their participation.  It’s why community associations absolutely must carry liability insurance. Lawsuits filed against HOAs and other community associations are a common occurrence. Often, one or more of ...
  • “What’s in a Name?” Quite a bit, particularly for Association Board Members who have been Defamed June 5, 2017 When Shakespeare coined the phrase “the slings and arrows of outrageous fortune” in Hamlet, he probably wasn’t envisioning that sentiment could apply centuries later to volunteer board members. However, the Bard was opining that bad things can happen to a person and, in the present-day context, if you serving on a community association board of directors, those bad things can arrive in the form of defamation: slander and libel.     Read the article…………..
  • Condo board members not personally liable for bad decision June 2, 2017 Q: Our condo is having some work done, and the job will cost substantially more than what the board told us. Now it looks like there will be another special assessment to cover the additional costs. I think the board members who chose this contractor should have to pay the difference from their own pockets due to their incompetence. Are the owners on the hook for this? —    Read the Q&A………….

Directors & Officers Archives

 

Board Ethics

  • Creating an HOA Board Member Code of Ethics August 10, 2017 As you create your HOA board, your goal is to create a solid platform for providing the best possible living experience for all of the members of your community. Unfortunately, there will be times when there is conflict within the HOA–or worse, times when members have a conflict of interest. Creating a solid HOA board member code of ethics is one of the best ways to ensure that members are committed to honest board service.    Read the article…………….
  • When Differences turn into Dysfunction: Why Your Board of Directors Needs a Code of Conduct August 10, 2017 The role of board members in a community association is fairly straightforward: keep informed on the association’s business operations; be familiar with and come prepared to discuss the agenda items for upcoming board meetings; encourage and participate in constructive, businesslike discussions of those agenda items; and use your judgement to represent the community and its members in the way you conduct yourself as a board member and in the way you decide the issues that come before the Board.   ...
  • A Board Code of Conduct – Good Idea or Bad Idea? July 25, 2017 I am often asked whether a board member code of conduct is a good idea or a bad idea. It really depends… Some boards need a code of conduct to clarify appropriate and not appropriate conduct by board members. Other boards don’t seem to need or want a code of conduct. Unless an association’s documents state that a board member is required to sign a code of conduct, an association cannot require a board member to sign a code of ...
  • Ethics at the condo, Part 1 July 14, 2017 Ethics in condominium associations may seem like an odd topic, but ethics should pervade every part of our lives, personally, professionally and at condo associations, and not knowing of some of the ethical issues can lead to problems. There will be a few in this column and the next. But what follows are perhaps the most important.     Read the article…………..

Board Ethics Archives

 

President/Vice President

  • Think Like a CEO: What Successful Home Association Presidents Do May 4, 2017 Successful CEOs and association presidents have a lot more in common than you may think To be an association president who inspires and leads a board, you must approach your responsibilities with professionalism. The role shouldn’t be something to be half-heartedly filled or the last item on your daily to-do list.  Being association president is an honor, and you respect that position when you lead a drama-free, united and benevolent association.  One way of maintaining professionalism is by studying successful CEOs ...
  • One Board President’s On-the-Job Training March 7, 2017 John F. Kennedy said, famously, that there’s no school for presidents. The only way to learn the job is by doing it. The same goes for presidents of co-op and condo boards. Just ask Darren Arithoppah.  Like many of the residents at the 157-unit condominium at 140 East 56th Street in New York City’s upscale Sutton Place neighborhood, Arithoppah is a young working professional. His top reasons for joining the condo board were to bring in a new cable carrier ...
  • Clarifying Board Roles: Who’s On Board? February 13, 2017 Chances are if you’re a resident in a co-op, condo, or HOA community, you’re familiar with your property’s board of directors (or trustees, or managers, depending on what part of the country you live in). Boards are usually made up of volunteers, or members appointed by the community’s initial developer, depending on the property’s age and type. As one might imagine, the stakes are very high. Not only the money, but quite literally the homes of those who call the ...
  • So You Want to be President of Your HOA? June 17, 2016 Tired of feeling like you have no say in the decisions about the common areas or rules and regulations of your neighborhood or condominium development? Thinking of serving as president of your homeowners’ association?  Before you take the big leap, it pays to know what you’re getting into.     Read the article………….

President/Vice President Archives

 

Secretary

  • How to Record Actionable Condo Association Meeting Notes June 19, 2017 Every month, your Condo Association holds a monthly meeting. While at times this meeting may be as exciting as watching paint dry, typically there are important decisions being made. You might be deciding on finances or maintenance, helping monitor committees, and more. While you will have official minutes taken, these are often somewhat formulaic and won’t capture the full scope of what is discussed. Official minutes also do not capture the nuances of a lengthy discussion without a conclusion. Therefore ...
  • Condo Culture: Redacted minutes may limit conflicts April 23, 2017 Q. I requested and received a copy of the minutes of our board meeting. However, I noticed there has been some items blacked out so I cannot read them. Can I not read complaints or issues that are discussed regarding other owners? What about motions that are made or decisions reached? I find my copy of the minutes is not very helpful because there is very little information due to so much blacking out. Is this normal procedure?     Read ...
  • Clarifying Board Roles: Who’s On Board? February 13, 2017 Chances are if you’re a resident in a co-op, condo, or HOA community, you’re familiar with your property’s board of directors (or trustees, or managers, depending on what part of the country you live in). Boards are usually made up of volunteers, or members appointed by the community’s initial developer, depending on the property’s age and type. As one might imagine, the stakes are very high. Not only the money, but quite literally the homes of those who call the ...
  • HOA Homefront: A few minutes about minutes January 14, 2017 Q. Our president has delegated our property manager to run our homeowners meetings and he acts like the board works for him and has to agree with everything he proposes. He gets rude and obnoxious when the board does not agree with him. He takes the minutes, and changes the meetings minutes to show his point of view. I would like to tape the meetings to show what the board actually voted on and not what he wrote in the ...

Secretary Archives

 

Treasurer

  • What Boards Should Know About Finances: Keeping Your Community in the Black July 12, 2017 Money, money, money. The world runs on it. And your building’s well-being depends on it.  The issue is not just having funds, but managing them. Handling the finances for an entire building or association is a major responsibility, and boards—even those made up with seasoned members—need to stay on top of their community’s performance. That means checks and balances, oversight, and holding people accountable. “Board members are charged with a responsibility to make sure the resources and funds are being ...
  • The Role of the Treasurer in a Homeowners Association April 10, 2017 It is that time of year again – association budgets are going to be on almost everyone’s radar soon, and they are one of the core elements of any association. For a budget to be effective and the budget process to go smoothly, the treasurer of the homeowner association needs to ensure that they know their job responsibilities and duties. With that, what a better time than now to go through a list of the top tips to refresh the ...
  • Clarifying Board Roles: Who’s On Board? February 13, 2017 Chances are if you’re a resident in a co-op, condo, or HOA community, you’re familiar with your property’s board of directors (or trustees, or managers, depending on what part of the country you live in). Boards are usually made up of volunteers, or members appointed by the community’s initial developer, depending on the property’s age and type. As one might imagine, the stakes are very high. Not only the money, but quite literally the homes of those who call the ...
  • Community Associations Countdown to Year-End! December 5, 2016 The end of the year is approaching and before long we will be setting New Year’s resolutions for 2017. But before that new beginning, we need to wrap up 2016. For those associations whose year-end is December 31st there are financial and tax items that need to be addressed by the board and/or management. Let’s count down the top 10:    Read the article…………..

Treasurer Archives

 

Committees

  • The Condo Association Board Engineer Profile August 7, 2017 This week’s Condo Association Board personality profile is the Condo Association Board Engineer. The Condo Association Board Engineer may not ACTUALLY be an engineer – but they think like one. Everything can be broken down into a solvable puzzle – whether the challenge is related to building systems or Owners. The Condo Association Board Engineer Mantra – “If everyone sacrifices a little bit, we’ll have this problem solved in no time.” Gets Along With – The Accountant. Both share a love for ...
  • Three Condo Association Facilities Committee Project Ideas July 24, 2017 Committees are a powerful part of your Condo Association. When properly structured and full of enthusiastic volunteers, they can lead to transformational change in your Condo Association. Most Condo Associations have some form of a Facilities Committee responsible for different projects within the grounds of your community. Here are three Condo Association Facilities Committee project ideas that will help enhance your community.     Read the article……………
  • Association Committees July 13, 2017 Committees can be a productive tool for condominium and homeowners associations. Committees, such as budget committees or architectural control committees, can promote increased participation by owners, benefit from unique owner expertise, and help reduce the workload imposed on volunteer board members. However, to properly benefit from the use of committees, it is essential that they are created and operated properly.     Read the article…………..
  • Three Condo Association Communications Committee Project Ideas June 8, 2017 Condo Association Committees are an excellent way for a Community Association to increase engagement and offer more value for Owners. Different Committees have different roles. Typically a Communications Committee will be responsible for increasing outreach and engagement within a community. They function best in larger communities where the Association has a bigger budget and there’s more going on, like exercise clubs or parties. If you are considering starting a Condo Association Communications Committee, or just want to brainstorm some ideas, ...

Committees Archives

 

General

  • Encouraging Board Participation How to Attract Talent August 14, 2017 With so many people leading busy, sometimes hectic, lives that revolve around work, kids, social functions, and other obligations, it’s often very difficult for co-op/condo/HOA administrators to find residents willing and able to serve their community as board members (or ‘directors’ or ‘trustees,’ depending on what part of the country you’re in). Board members are unpaid volunteers, and the job can sometimes seem like a thankless hassle – but having a complete, competent and committed board is crucial to running ...
  • Creating an HOA Board Member Code of Ethics August 10, 2017 As you create your HOA board, your goal is to create a solid platform for providing the best possible living experience for all of the members of your community. Unfortunately, there will be times when there is conflict within the HOA–or worse, times when members have a conflict of interest. Creating a solid HOA board member code of ethics is one of the best ways to ensure that members are committed to honest board service.    Read the article…………….
  • When Differences turn into Dysfunction: Why Your Board of Directors Needs a Code of Conduct August 10, 2017 The role of board members in a community association is fairly straightforward: keep informed on the association’s business operations; be familiar with and come prepared to discuss the agenda items for upcoming board meetings; encourage and participate in constructive, businesslike discussions of those agenda items; and use your judgement to represent the community and its members in the way you conduct yourself as a board member and in the way you decide the issues that come before the Board.   ...
  • Five Best Practices for Improving Condo Board Communication August 3, 2017 Funny, isn’t it, how a flock of geese can manage to communicate well enough to prevent mid-air collisions but people find this task very difficult. Communication is always one of those things that get forgotten. Who has time to be writing to owners letting them know what’s going on? After all, directors are volunteers and have much better things to do – like attending meetings and planning the future of the condo. When the Condo Information Centre compiled the comments ...

General Board Articles Archives