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Wi-Fi Safety Around Pools, Public Buildings

Many homeowners associations offer free Wi-Fi around public areas such as pools and clubhouses. In order to make use of it, members will need to agree to the terms and conditions of HOA policy.   Read the article……………

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HOA’s Should Adopt a Board Code of Ethics

While it’s certainly not mandatory, the board of directors for your homeowner’s association (HOA) should think seriously about implementing a code of ethics, which would serve to aid in the management of the HOA, as well as help community members.

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Tennessee Amends Condominium Lien Law to Clarify Lack of Superpriority Right

On April 19, 2016, Tennessee Governor Bill Haslam signed HB 2401, amending Tennessee’s condominium statue to make it clear that condominium associations cannot acquire a “superpriority” lien that trumps a first security interest on the same property. As a result

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Expectations of HOA Board Members

A functioning homeowners’ association is crucial to the success of planned residential communities and all HOA’s are only as strong as their board.  Those serving on an HOA board must first be dedicated, wanting only the best for the community.

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Best Practices for Board Members

If you’ve never served on a Homeowners Association board, it’s important you understand what your duties, responsibilities and obligations are and that you are, in fact, acting as a fiduciary on behalf of your fellow owners. First and foremost, you must

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Effective HOA Meetings

It can be frustrating to be part of a meeting that’s disorganized and seems to go on and on. It’s not difficult to run an effective HOA meeting – all you need to do is follow these simple guidelines:  Read

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Which Hat? HOA Board vs. Good Neighbor

Most of us wear many different hats in our daily lives. Perhaps you juggle the hats of a spouse, parent, worker, friend, HOA Board member, neighbor, etc. Keeping your personal and professional lives separate is challenging. Many HOA Board members

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Unresolved Problems

This video will provide the necessary information needed when dealing with unresolved problems in your HOA. It not only covers the basics involved, but also includes different ways to handle these issues. For example, the issues could range from communication

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10 Things Homeowners Wish Your HOA Board Knew

Homeowners choose to buy a home in a managed association for a combination of reasons. They like the standards that maintain property appearance and values. They have access to amenities they might not be able to afford on their own.

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Core Values and Expectations for HOA Board Members

Board members come together from vastly different backgrounds to focus on the common goal of serving their community. Some are inclined to research the smallest decision while others make decisions based on experience. This diversity helps bring different perspectives to

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Legal Obligations for HOA Board Members

Many HOA Board members don’t fully understand the legal obligations that come with serving their community. You rarely see one document that completely lists all responsibilities. State law may determine some. Governing documents outline others. And other regulations can further

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Onboarding Techniques for HOA Boards

A new HOA Board member’s effectiveness directly relates to your onboarding techniques. It’s much more than an introduction and welcome. Starting your new HOA Board members off on the right foot sets them—and the entire Board— up for success. Here

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Structuring Your HOA Board

Successful homeowner associations need a strong Board of Directors. Members understand their role and responsibilities. They have a roadmap. They work individually and as a team to manage association business as set forth in the governing documents. Does your HOA

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Watch Your Body Language in HOA Communications

Many HOA Board members present information at annual meetings, committee gatherings and other HOA events. Do you know that verbal communications only account for about 35% of how the audience perceives your message (words, tone, inflection, etc.)? The remaining 65%

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Role of Good Conflict in HOA Decisions

Chances are that the word “conflict” carries a negative connotation that makes you cringe. But, don’t be put off by conflict among your HOA Board members. If you allow conflict to reign, it can be a source of destruction. Managed

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6 Tips to Avoid D&O Liability Claims

In today’s electronic world, informality is encouraged on Facebook, email communications, texting, etc. But, when informality creeps into Board proceedings for Homeowners’ Associations (HOA), it can lead to major disputes and problems that result in liability claims. Based on our

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Make HOA New Year’s Resolutions Stick

As one year ends and a new year begins, almost 40 percent of Americans will make resolutions. However, just 8 percent of these people achieve their goals according to University of Scranton research. The New Year is a perfect time

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Rules Violations Create Community Conflict

Rules are rules in a homeowner association. Whether an infraction is minor or a flagrant violation, consistent enforcement among homeowners is a must. Rules should be written so that violations aren’t left up to interpretation. If your HOA Board is

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HOA Committees Need Leadership

HOA Board members cannot maintain everything in the community by themselves. Committees are a Board’s best friend and an important part of running a successful association. Ad-hoc and standing committees provide opportunities for residents to get involved. They also create

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Closing HOA Communication Gaps

Technology has made communication easier and faster than ever. Or, has it? It’s easy to send an email, create an e-newsletter or add website content. But, if no one reads it, you aren’t connecting. And, not everyone uses today’s technology.

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Resolving Underlying Conflicts Among HOA Volunteers

Diversity is a source of strength for HOA Boards and committees. Different personalities, skills and experience translate to a variety of problem-solving approaches. Yet, this diversity can also create underlying conflicts. Here are some ways to resolve common issues in

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Preparing For an HOA Leadership Position

Have you recently taken a leadership position in your homeowner association (HOA)? Effective leadership requires knowledge, influence and good judgment. Because many HOAs struggle with filling leadership positions, there’s not always a succession plan. So, preparation is up to you.

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What We Can Learn From Dispute Between Brentwood HOA & Homeowner

The story that broke on Channel 4’s WSMV about a Brentwood elderly homeowner, whose Homeowners Association (HOA) threatened to sue over a wheelchair ramp installed without permission, brings to light something that most of us don’t think about, until we

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Get involved with your HOA to protect your home’s value

We take so many things for granted as we go about our busy lives. One of them is the routine maintenance of our homes. Another is the effort required to manage our community associations and hold the property owners to

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CAI Best Practices: Ethics

Simply put, when someone is employing ethics, he or she recognizes what is right and what is wrong and is choosing to do the right thing; however, as a great deal of business ethics literature will attest, “the right thing”

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CAI’s Guide to FHA Certification

The U.S. Department of Housing and Urban Development (HUD) Federal Housing Administration (FHA) plays a major in role in housing finance through its Condominium Mortgage Insurance Program. FHA issued regulatory guidance to set standards condominium associations must meet for a

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From Good to Great: Principles for Community Association Success

Every community has its own history, personality, attributes and challenges, but all associations share common characteristics and core  principles. Good associations  preserve the character of  their communities, protect  property values and meet  the established expectations of homeowners. Great  associations also

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Accrual Accounting vs Cash Accounting

As HOA accounting specialists, we are often asked about the differences in cash and accrual accounting systems. If you’re not familiar with accounting methods, this topic is a great place to start learning. Currently, both cash and accrual accounting methods

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The finer points of HOA budgets

The HOA Roundtable is an open forum organized to allow HOA board members to meet and share their challenges and experiences. As I was thinking ahead to Tuesday night’s HOA Roundtable, the idea of sharing some insight into homeowner association

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TN bill would pass foreclosure fees to neighborhoods

Foreclosures have always been an ugly, heartbreaking business. But now, instead of just feeling sorry for people who have lost their homes, Tennesseans might soon be paying money for someone else’s foreclosure.  Read More……

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State Supreme Court Permits Continued Development Of Franklin County Subdivision

The Tennessee Supreme Court on Monday upheld a decision of the Chancery Court for Franklin County to permit the continued development of Cooley’s Rift, a 1,400-acre residential development near Monteagle, despite objections from some original homeowners to changes in the

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Introduction to Community Association Living

Community Volunteer Leadership Development Program Community volunteer leaders and members can maximize the benefits of community association living by better understanding the history, purpose, and function of community associations. One way to do so is by participating in the Center

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Governance Guidelines

There are basic expectations that apply to virtually any common-interest community. With this in mind, the Center for Community Association Volunteers developed the Community Association Governance Guidelines – 12 principles that can help association board members increase harmony, reduce conflict

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Rights & Responsibilities for Better Communities

More than a destination at the end of the day, a community is a place people want to call home and where they feel at home. This goal is best achieved when homeowners, non-owner residents and association leaders recognize and

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Community Association Fundamentals

Each common-interest community has its own history, personality, attributes and challenges, but all associations share common characteristics and core principles. CAI developed the Community Association Fundamentals to foster a better conceptual understanding of how associations function and the roles of

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Model Code of Ethics for Community Association Board Members

This model code of ethics is not meant to address every potential ethical dilemma encountered by a community association board member, but is offered as a basic framework that can be modified and adopted by any common-interest community.    Read

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So Now You’re On the Board

The first steps to superior board performance are clarifying your board’s job and then following through with appropriate plans, actions and evaluation of results. The checklists presented here are intended to assist you in those tasks. They cover a significant

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