Working With Vendors

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The Critical Importance Of Properly Serving A Construction Lien Claim (NJ)

So, you properly file your construction lien claim within the time allowed by the New Jersey Construction Lien Law (“CLL”), and then timely send out a copy of the lien by certified and ordinary mail to the address of the

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Four Ways to Identify Condo Association Consultants

Today’s post was inspired by a reader’s email seeking advice on how to identify good vendors and technical representation. This is a great question, particularly on the technical representation side. Technical representation is a key resource that your Condo Association

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What Happened When a Texas Homeowner Association Opted to Sign with a Single Hauler

Ever think that your homeowners or condo association is plowing ahead with an ill-considered project? Ignoring its own rules? Now and then, here and there, many people feel this way, but at the same time they are daunted by the

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6 Steps to Create a Vendor Management Process

A business manager can create strategies for improvement to various internal processes, but the strategy is only as good as the implementation. Many managers are recognizing the need for a comprehensive vendor management process to improve efficiency along with other

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Managing Your Vendors in an HOA Community

As a board member, you are responsible for many aspects of your association. One of these tasks is selecting projects to complete and the vendors who will work on these projects. Whether it’s scheduling routine pool maintenance or arranging for

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6 Tips on Preparing HOA Vendor Bids and Evaluating Responses

HOAs exist for the benefit of all the HOA’s homeowner members. The elected Board takes care of the day-to-day business of the HOA. Of course, the Board cannot complete every maintenance job or other work that the HOA needs. So,

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Hide & Seek – Finding the Right Experts for Your Association

When looking for the right experts for your community association there are many places that you will have to search, much like the game of Hide & Seek you might have played as a child. To help avoid wasting time

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Should You Hire A Landscaping Company To Help Your Community?

No one wants to be surrounded by boring or unappealing green areas, especially not homeowners. According to REALTOR® Magazine, quality landscaping can increase the value of your home by 12 percent.  One of the perks of living in a HOA

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Why Hire Insured and Certified Vendors for your HOA?

To us, it’s clear why it is important to hire insured and certified vendors for your HOA, but sometimes members of the HOA Board might need some convincing. Here are five reasons to consider doing so.    Read the article……………

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Hiring—and Paying—Contractors: Who Holds the Purse Strings?

Co-op, condo and HOA living represents a unique social arrangement; it’s a paid-for membership club and a home at the same time. Many people enter into this arrangement without a complete understanding of the responsibilities of membership. Others, fully aware

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AB 534 Signed: Associations to Provide Notice to Members of Lien Claims (CA)

Vendor professionals frequently provide a variety of services on behalf of community associations and individual homeowners. Under California’s Constitution, unpaid vendors possess a legal right to lien the property upon which they work for the value of their rendered services

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Tips for Competitive Bids in Your Homeowners Association Community

A large part of running an HOA is hiring contractors. If your board doesn’t do their homework, your community could end up pay more than you should. Before hiring or renewing a contract with a third party, make sure you

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Price vs A Job Well Done ~ Managing Maintenance Issues in a Homeowners Association

One of the largest questions we get at Key CMI is about managing maintenance issues in a Homeowners Association scenario. Has your board of directors ever embarked on a significant community project, and once completed, it became evident the quality

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Great Communication Makes the Most of Vendor Relationships

Working with vendors is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication

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Discover the Truth About Your Contractor (WA, OR)

A recent newspaper article warned homeowners of an inspector who had been fined more than $80,000 by Oregon’s Construction Contractors Board (or “CCB”) for performing illegitimate inspections and using the license number of an inspector who had the same first

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When To Retain a Licensed Engineer

It is commonplace for businesses and community associations to retain an accountant, or a lawyer, or a financial advisor; but how often does one think about retaining a Professional Engineer?  Engineering oversight on your technical projects pays for itself in

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Protecting Your Homeowner Association in Contracted Work

I cannot tell you how many times this has happened: The phone rings…it is a board member at a homeowner association frantically telling me a story that starts out…we were referred to a company that (pick one): my brother in

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Correcting HOA Maintenance Dysfunction

Here’s How The Problems Start:  The board of directors of a homeowner’s association is entrusted by the residents to hire a contractor to perform a complicated reconstruction project. Unfortunately, condominium board members are not very good at writing contracts or

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The Importance of Condo Association Good Will

Much of Condo Association planning and strategizing is based on maximizing resources. How do you make the most of Condo Association assessments? Does your community budget well? How do you maintain reserves? The answers to these questions are vital to

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Hiring An Owner’s Rep: Save Time, Money and Peace of Mind

When an Association’s Board of Directors begin exploring a new construction project, oftentimes the cost of the endeavor is at the forefront of their thought process. And rightly so; depending on the size and scope of the project, it could

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The Snow Removal Business Is a Mess

As a blizzard threatened the Northeastern U.S. on Thursday morning, commercial landlords grappled with a problem that homeowners can relate to: Hiring someone to clear the snow is a slippery business.  There are plenty of good reasons to pay for

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How to Resolve Issues With Reluctant Business Services

Everyone makes mistakes, and businesses are no different. A provider who your association relies on may make a mistake, costing your association money. Of course, that doesn’t mean they are always willing and ready to fix the problem. To resolve

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Competitive Bids for HOA Services

When buying an expensive item, you probably shop around a bit to try and find the best price. Similarly, it’s common to shop around for different HOA services to get competitive bids and save the HOA money. If your association

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Sure, you can read it but this is our STANDARD LANGUAGE

We have all seen onerous and unfair language in contracts, waivers, releases, invoices, disclaimers, disclosures, notices. Sometimes it is in the dreaded “fine print.” Sometimes it is in large bolded, underlined print. When one party challenges such language, we often

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Outsourcing Services: Getting the Most for Your Community’s Dollar

In the perennial struggle to control costs while still adequately maintaining a building or HOA’s physical plant, grounds, and other day-to-day business, some boards and managers are opting to hire superintendents, custodians, and other staff on a temporary, as-needed basis,

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Requirements for Contracts Entered Into by Florida Condominium Associations

Contracting with vendors and service providers is part of the normal course of business for many condominium associations in Florida. Generally, section 718.3026, Florida Statutes provides for certain requirements when an association contracts for products and services. If a contract

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Establishing a Relationship With Vendors Local to Your Condo: How Associations Are Keeping It in the Neighborhood

There’s goodwill in purchasing from your neighborhood,” he says. “And they do a pretty good job. They’re not a large conglomerate; they’re likely to take care of you

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Fundamentally Altering the Employee/Employer Relationship between Community Associations and their Management Companies & Independent Contractors

Browning-Ferris Industries of California (#32-RC-109684): Fundamentally Altering the Employee/Employer Relationship between Community Associations and their Management Companies and Independent Contractors

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New Jersey Supreme Court Gives Supreme Win to Policyholders

Supreme Court of New Jersey unanimously affirmed the Appellate Division’s holding that consequential damages caused by a subcontractor’s faulty workmanship constitute “property damage” and an “occurrence”

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How to Write Requests for Proposals for Best Results

Writing a good RFP and managing a well thought out process to select the right partner for your association can mean the difference between a great success and a total disaster for you and everyone involved

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The Three Key Relationships that Strengthen your Condo Association

The key to navigating issues is building these three key relationships that strengthen your Condo Association. Build these relationships and you will be a stronger Association for it

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The Importance of Bids

Part of the process to ensure financial responsibility is soliciting and reviewing competitive bids prior to hiring professionals or vendors

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Multiple Dwelling Unit Right of Entry Agreement for Service Providers

One common example is the Multiple Dwelling Unit (MDU) ROE agreement for service providers. Here’s what an MDU ROE agreement is and how it benefits residents

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Numbers Never Lie: The Future of Building Restoration

In 5 to 10 years, Restoration Contractors will work for 4 or 5 Property Management Companies/Consultants and those Property Management Companies/Consultants will contract all their work to one Restoration Contractor

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Vetting Your Professionals: Hiring the Best People for the Job

There is always work to be done on a building, whether it’s a simple lobby repair or a major capital improvement, and finding the right contractor for the job takes some work. If the vetting process is not done properly,

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Control the Negotiation Before It Begins

Countless books and articles offer advice that can help deal makers avoid missteps at the bargaining table. But some of the costliest mistakes take place before negotiators even sit down to discuss the substance of the deal. That’s because people

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Selecting the Right Vendor-Partner for Your Community

Vendor relationships are about partnership, built on trust that deepens over time. Choose the right vendor-partner and you’ll receive quality work at a reasonable price; make the wrong choice and you might end up with a very expensive legal headache.

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Material Supplier Construction Lien Rights: Lien Releases (FL)

One of a construction material supplier’s biggest concerns is making sure they will get paid. There are a few things a supplier can do to ensure they get paid on a construction project. One of the most important steps a

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Vendor Consolidations

Board members, community managers and homeowners are constantly hiring vendors for various reasons, such as landscaping, painting, fencing, roofing, etc. However, some vendors just do a better job than others, which is why some communities with HOAs have pre-approved vendor

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Vendor Insurance

Running a community is a lot of work, and one piece of the puzzle is hiring qualified vendors for repairs, maintenance and many other tasks. However, before you sign any contract, you want to ensure the vendor is licensed and

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Receiving a Lender Project Questionnaire

There is nothing quite as daunting for a community association board member or manager as a Lender Project Questionnaire, sometimes also referred to as a condo questionnaire or a PUD questionnaire, finding its way to your desk. As your trusted

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Misrepresenting Their Qualifications, Inexperienced Contractors are Liable for Consumer Fraud (NJ)

When finding and hiring contractors to perform construction work, property owners rely on information provided by the contractor, especially relating to the experience, skill and specialized knowledge they possess to perform the requested job. But, what happens when the contractor

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Importance of HOA Contracts

Each year, thousands of homeowner associations across the country engage in complicated renovation projects that run the gamut from siding replacement to roof overhauls to dryrot repair to new decks and fences. Aside from the complexity of the tasks themselves,

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Lines of Communication: Who Gets to Boss Around the Landscapers?

One of the largest contracts an association often holds is a landscaping contract. Keeping common areas well maintained is one of the most basic association responsibilities. And, of course, one of the most expensive and time-consuming contracts to obtain is

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Contractor Caution

Finding a contractor who will perform quality work at a reasonable price can be a daunting task. It’s always a good idea to ask for and check references and to contact the Better Business Bureau and your state licensing bureau

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Community Upkeep, Maintenance and Avoiding Problems and Emergencies

First, always remember that CONTRACTS ARE LEGAL INSTRUMENTS ENFORCEABLE AGAINST YOUR ASSOCIATION. Be sure to read them carefully, properly bid your projects, sign on behalf of the association, and consult with your general counsel attorney if you are unsure about

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How to build an effective community association team

Community associations are run by volunteer boards, but even the best ones can’t do the job alone. They need a team of professionals to guide them through the thorny maze of communal living.    Read the article………

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Is Your Association Is Planning a Maintenance, Repair or Restoration Project? You Better Read This First!

At some point in time, every association is faced with a major maintenance and repair undertaking, whether it be concrete restoration, elevator refurbishment, new roofs or a similar monumental task, which requires the association to place their trust, and a

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Why an HOA Board Should Use Caution When Hiring a Contractor

Finding a contractor who will perform quality work at a reasonable price can be a daunting task for any HOA board. It’s always a good idea to use contractor caution and ask for references, contact the Better Business Bureau and

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Choosing The Right Contractor For Your HOA Renovation Work

The curious expression “Is you is or is you ain’t?” has a number of meanings but one is “are you really what you appear to be?” Appearances can often be deceiving and none is more prone to deception than construction

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