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Communications Articles from the Web

Communications

  • This is the Right Way to Respond to Disaster in Community Association Management September 18, 2017 Today is the first day we have been back in the office since our area was hit by Hurricane Irma. I am thankful that all of us made it through the storm in one piece, and I am especially grateful to have power, Internet, and especially air conditioning!  But many of those affected by Irma, Harvey, Katia and even the wildfires in the Pacific Northwest and the earthquake in Mexico are still deep in the thick of dealing with evacuations, ...
  • 5 Tips to Improve Communication with HOA Communities August 15, 2017 Communication is key in any relationship, and Condo and HOA communities are no exception. In order to foster a more peaceful environment, curb violations, and reduce misunderstandings, the board should strive to keep community members in the loop.    Read the article……………..
  • Email Security as a Board Concern: Two Views Once That Sensitive Info Gets Out There, You Can’t Take It Back July 13, 2017 As we’ve recently seen in the news–from the Democratic National Committee email leaks about Bernie Sanders from last year’s presidential election, to the latest in the Trump-Russia brouhaha–emails aren’t always the safest and securest method of communication. And once that sensitive information gets out there, you can’t take it back. So what does that mean for co-op and condo boards and their members? Here are two perspectives.    Read the article……………
  • Emails Are a Legal Minefield for Co-op and Condo Boards (NY) June 15, 2017 A recent decision by the state’s highest court drives home a lesson every co-op and condo board member needs to heed: if you use your employer’s computer, tablet, or smart phone to communicate board business, expect zero privacy. While the state Supreme Court had already ruled that employees have no reasonable expectation of privacy in the workplace, the recent Peerenboom v. Marvel case makes it clear that employer workplace email servers transmit discoverable information. Therefore, anyone who uses them forfeits ...
  • Creating a Communications Plan for Managing Your Residential Community June 13, 2017 Communications is an incredibly essential part of any business. When it comes to managing your residential community, you’ll most likely agree that it is a core part of your operations. Whether you are managing a condo, HOA, or multi-family units, you’ll want to integrate a strong communications process in every key aspect of your business so you can continue to create enriched value for your residents, employees, and board members. Community managers that we work with find communication very important ...

Communications Archives




Newsletters & the Internet

  • The Benefits Of Homeowner Association Newsletters September 14, 2017 Homeowner association newsletters are a great way to enlighten, inform, remind and encourage. Inviting the membership to HOA events and meetings helps neighbors meet neighbors. Frequent reminders of important rules or architectural policies helps build a friendlier and more harmonious community. Recognizing volunteer efforts encourages others to step up. Newsletters needn’t be long and involved, just relevant. The more you do it, the easier it gets.     Read the article……………
  • Tips for Starting a Condo Association Newsletter September 7, 2017 Communication is one of the most important aspects of a good community. Figuring out how you can effectively communicate, on the other hand, is a challenge. Starting a Condo Association newsletter is a great way for your community to convey information to your Owners. The challenge, as with any product, is ensuring you have good, consistent content.   Read the article……………
  • Copyright Law for Community Associations August 21, 2017 A common issue that community associations encounter is the proper use of copyrighted material. Whenever an association shows a movie or plays music at a common element/area location within the community, it most likely is using material that is protected by copyright law. If the association has not obtained a license allowing it to use the copyrighted material, it may be subject to penalties for copyright infringement.     Read the article…………….
  • How To Create an Effective Newsletter for your HOA February 24, 2017 In today’s hectic world, very few find the time to seek out information concerning news and events in their community; this can sometimes lead to apathy among homeowners. One way to prevent this is to make it easy for homeowners to stay informed, and one of the most productive ways to distribute information is through a community newsletter.  Creating an effective newsletter can be time-consuming work, and that’s why it’s a good idea to utilize the talents of board members ...
  • No News is Bad News in Your HOA May 17, 2016 Homeowner association newsletters are a great way to enlighten, inform, remind and encourage. Inviting the membership to HOA events and meetings helps neighbors meet neighbors. Frequent reminders of important rules or architectural policies helps build a friendlier and more harmonious community. Recognizing volunteer efforts encourages others to step up. Newsletters needn’t be long and involved, just relevant. The more you do it, the easier it gets.    Read the article………….

Newsletters & the Internet Archives

Communications With Owners

  • Tips for Starting a Condo Association Newsletter September 7, 2017 Communication is one of the most important aspects of a good community. Figuring out how you can effectively communicate, on the other hand, is a challenge. Starting a Condo Association newsletter is a great way for your community to convey information to your Owners. The challenge, as with any product, is ensuring you have good, consistent content.   Read the article……………
  • Sand Canyon HOA abandons “opt out” plan for email blast (CA) August 16, 2017 Plans by the Sand Canyon Homeowners Association to share an email list of its members with the local radio station as a way of alerting them to emergencies such as brush fires, have been abandoned due to privacy concerns.  Last week HOA members voted on what has become a controversial issue for some – the sharing of the HOA email list with the local radio station KHTS.    Read the article…………….
  • Five Best Practices for Improving Condo Board Communication August 3, 2017 Funny, isn’t it, how a flock of geese can manage to communicate well enough to prevent mid-air collisions but people find this task very difficult. Communication is always one of those things that get forgotten. Who has time to be writing to owners letting them know what’s going on? After all, directors are volunteers and have much better things to do – like attending meetings and planning the future of the condo. When the Condo Information Centre compiled the comments ...
  • Poor Communication Causes Most Problems For HOAs in Florida July 5, 2017 Most interpersonal issues stem from miscommunication. This is especially true in the business world – communication is the bedrock of every successful relationship.  The same basic principles apply to the management of a property you own. Maintaining clear lines of communication between yourself and the property management company, board members, and residents, and contractors are imperative. You cannot expect a relationship to thrive if you do not know how to communicate with one another and subsequently resolve disputes.    Read ...
  • The Informed Condo Association Owner July 3, 2017 Many Condo Owners – possibly the majority – purchase a Condo property without a full appreciation of what they’re getting into. They anticipate that by owning their property, they will be free from any sorts of burdens. These individuals are often disappointed when they are impacted by rules and bylaws, when the Association can enter their unit or even a special assessment vote. Conversely, there is a class of Owner who “gets” it. The elusive Informed Condo Association owner is ...

Communications With Owners