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Communications Articles from the Web

Communications

  • Condo Boards Beware: Risks Outweigh Advantages of Using E-mail to Discuss Association Business May 29, 2017 It is a sign of technology’s fast and firm grip that few of us can remember a time when we communicated by mail (letters inserted in envelopes, affixed with stamps and delivered by the post office) rather than e-mail, delivered instantly to one recipient or dozens of them by pressing the “send” button on a computer.  E-mail has become the communication standard, used to communicate just about everything to just about everyone. It is easy, efficient, expected – and fraught ...
  • Great Communication Makes the Most of Vendor Relationships May 5, 2017 Working with vendors is a large part of serving on the board of a managed community. Every community has outside partners for services like landscaping, sanitation, cable and Internet provision, pool maintenance, valet services and more. Open and effective communication among the board, the management company and the vendors employed by the association is an important part of making the most of any community’s operating budget and improving the lifestyles of its residents.    Read the article…………..
  • Making Transparency a Priority in Your HOA Board May 2, 2017 Nothing will sink your HOA board faster than secrecy. While there are times when confidentially is necessary, most often HOA board business is public information and required to be easily accessible to homeowners. Boards should always focus on clear communication with open door policies to eliminate suspicion and resentment.  Here is a list of the most common reasons boards withhold information and some handy tricks for maintaining transparency:    Read the article………….
  • Crystal Vision: Why Communication Between a Board and Management Company Matters April 27, 2017 As a board member, you want your community to grow and thrive. Having a vision for your community—the aesthetics of it, its reputation, the kinds of programming it offers and amenities it provides—is critical to its long-term well-being. A well-crafted vision will transcend board and resident turnover and keep your community on track.     Read the article…………….
  • Reaching Others When Disasters Strike April 18, 2017 The first thing many of us do during or immediately following a natural disaster is to call family and friends. Unfortunately, in the minutes and hours after a disaster, overloaded cell phone networks can make it difficult—if not impossible—to reach others. While there is no guarantee, the following tips can increase your chances of getting through when it matters most.   Read the article…………….

Communications Archives




Newsletters & the Internet

  • How To Create an Effective Newsletter for your HOA February 24, 2017 In today’s hectic world, very few find the time to seek out information concerning news and events in their community; this can sometimes lead to apathy among homeowners. One way to prevent this is to make it easy for homeowners to stay informed, and one of the most productive ways to distribute information is through a community newsletter.  Creating an effective newsletter can be time-consuming work, and that’s why it’s a good idea to utilize the talents of board members ...
  • No News is Bad News in Your HOA May 17, 2016 Homeowner association newsletters are a great way to enlighten, inform, remind and encourage. Inviting the membership to HOA events and meetings helps neighbors meet neighbors. Frequent reminders of important rules or architectural policies helps build a friendlier and more harmonious community. Recognizing volunteer efforts encourages others to step up. Newsletters needn’t be long and involved, just relevant. The more you do it, the easier it gets.    Read the article………….
  • Increase HOA Communication With a Great Newsletter May 16, 2016 Newsletters are one of the least expensive—and most effective—public relations tools that exist for drawing attention to a business or website. Sending out a quality newsletter on a regular basis can help you can keep clients, potential clients, the media, and other important sources updated about your business.     Read the article………
  • 5 Things That Make Your Condo Newsletter Effective April 18, 2016 A condominium newsletter serves more than one purpose, as established in our 3 benefits of condo newsletter blog. We’ve recognized that a newsletter can act as a resource to update tenants and owners of news, establish financial transparency, and create a sense of community within a condominium building.     Read the article………..
  • Tips for Creating a Timely and Informative Community Newsletter January 13, 2016 Congratulations! You’ve been elected to the Board of your community association. You and your fellow members have some exciting ideas about ways to improve your community. And part of that is keeping your residents informed. It should be easy for you to write and distribute a newsletter, right?  Read the article…………..

Newsletters & the Internet Archives

Communications With Owners

  • Well-Informed Community Associations Make For Happier Residents May 12, 2017 Being involved with a condominium or community association can sometimes make you feel like a Jack-of-all-trades.  Homeowners often expect professional managers and community volunteers – officers and board and committee members – to know something about, well, just about everything.  We are expected to be attorneys and landscapers, accountants and engineers, roofers and plumbers, pool cleaners and construction workers.     Read the article………….
  • Be prepared to answer the question “Why?” if you want to defuse conflict in your community April 30, 2017 “Why can’t we use the pool after dusk?” the wiry man at the microphone bellowed. “I’ve been a swimmer my whole life and I need to use the pool to stay in shape” and with that statement, he pointed to his trim waistline to indicate how well his exercise regimen had been working.  I waited along with the audience to see how the President who was chairing the meeting would respond.    Read the article…………..
  • Condo Association Special Assessment Preparation for Owners April 18, 2017 One of the scariest and impactful things that can happen to a Condo Association Owner is the dreaded Special Assessment. Special Assessments are caused by a number of things – poor budgeting, unexpected repairs or perhaps deferred maintenance from a Condo conversion. This can be a very disruptive time, but as an Owner, you have some options. Here are steps to help you with Condo Association Special Assessment preparation.    Read the article…………….
  • Millennial Takeover: the Changing HOA Demographic April 12, 2017 Okay, so it’s not really a takeover. But chances are, you’re starting to see signs of this changing HOA demographic with more and more millennials moving into your HOA.  Millennials are sometimes called Generation Y: those who reached adulthood around the turn of the 21st century. Millennials will represent the largest group of American home buyers in 2017, at 33%, and many will turn to HOAs to make home ownership a better fit for their lifestyle. This is a good ...
  • How To Write Emails That Get The Job Done March 22, 2017 How many times have you ask yourself “Why doesn’t she get back to me?” I mean, seriously, how long does it take for someone to reply to an email. It only takes a few minutes but why does it take so long. Getting someone to do something is hard, it’s even harder when you’re asking your customers (a.k.a. the board members) via email. The importance of writing a good email cannot be overemphasized. Things need to get done and your ...

Communications With Owners