Dealing With Difficult People in Your HOA

Dealing with difficult people in any setting can be a real challenge. But in volunteer-based homeowner associations, where there is none of the leverage managers have with employees, there is an entirely new level of difficulty. And, believe it or not, a new level of opportunity. The key is common interest.  Where we live means a lot more to us than any other physical environment. Our territoriality buttons are more easily pushed. Our investment is greater. We can easily get defensive of our personal space and quickly lose sight of community issues. It’s worth recognizing that, to one degree or another, we all have this in common. What unites us seems to divide us and vice versa. In a community association we are challenged to balance our individual and collective needs.     Read the article…………..


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