Embracing Self-Service Expectations for HOA Management
The ability to solve your own inquiry without human-to-human interaction is no longer a want?—?it’s an expectation. It’s no longer a fad, a wish, or bonus feature?—?it’s an expectation. If you’re in the Community Association or Common-Interest Property Management industry and haven’t pivoted to make a change by now, I wouldn’t say you’re in trouble but if you don’t move now, you will get left behind. We are actively embracing the self-service expectations of all those that live within the Homeowners Associations we professionally manage by investing in systems and deliberately reshaping our business model so that we can continue to meet the demands of all those we continue to serve as an Arizona HOA Management Company. Read the article………….
Property Owners and Community Association Managers can take Several Steps to Prepare for the Continued El Niño Storm Season
According to the Climate Prediction Center, the recent increase in temperatures does not mean the El Niño effect has passed.
The Irrigation Association (IA) has partnered with the Community Associations Institute (CAI) to promote hiring IA-certified professionals to over 10,000
Mike Packard is a senior vice president at Associa, the industry’s largest community management firm. He is one of the