How to Deal With Upset Residents

by Editor | April 11, 2016 1:18 pm

Dealing with people who are upset is difficult. It’s easy to let their anger overpower you, causing you to become defensive or just as angry. However, when your residents are complaining about something, it’s not a time to become defensive. You need to acknowledge their complaint and try to do your best to solve it. When in doubt, follow these three tips.    Read the article…………..[1]

  1. Read the article…………..:

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