Management

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Management – General

  • How to Start a Technology Revolution in your Management Company April 27, 2017 Change is an important part of life, but keeping up with that change can be tough, especially in our current technological landscape. Every time an industry game-changer (like the smartphone!) arises, other industries are impacted by an unavoidable ripple effect, and forced to either keep up and thrive, or slow down and simply get by. Don’t get left behind in these techy times. Here are a few things to keep in mind as you work toward revolutionizing your community and ...
  • Is HOA Software Making Your Job Easier April 20, 2017 Many years ago when I started my HOA management company, we were using software that was designed for managing rental units. It was great software — adaptable, robust, and fairly cheap. But there were a lot of things that we wanted it to do that it just couldn’t.  Back then, options for HOA software were limited. Nowadays we have several great tools that make our lives easier. I began to see this a few years after we started, when I ...
  • When Can Employer be Liable for Employee Drinking and Driving? April 18, 2017 In some cases, employers in California may be liable when their employees are intoxicated and cause accidents. Plaintiffs may be able to sue the employers under a legal doctrine called vicarious liability. Employers may also be liable if they negligently retain or hire an employee who then injures others while drinking and driving. In a recent case in Los Angeles, the principles of negligent retention and vicarious liability were demonstrated.   Read the article…………
  • I’m a Manager, Not a Magician April 10, 2017 Our management company was referred to a property that had not performed regular preventative maintenance for at least a decade or more. We accepted the account. Unfortunately, they also had a board that has always partially funded the reserves (with owner’s consent, of course). Needless to say, this is a recipe for creating a large special assessment at some point (read: pay now; or pay more later).   Read the article…………..
  • You Can’t Touch This! March 27, 2017 I was recently in a drugstore attempting to check-out, and I was verbally accosted by an owner because of her dissatisfaction with the association’s holiday lighting! She began shouting that I was to “go over there, and buy those icicle lights”! “Ms. Hobbs, we discussed this at the office and the Board has declined to change the lights”, I replied.   Read the article……………..
  • Hiring a Property Manager? She’s Right Under Your Nose March 24, 2017 Silicon Valley is infamous for their tech startups. Not only are thousands of new and exciting companies popping up everywhere, they are well funded by venture capitalists and private equity. With vast amounts of money and an expectation to grow incredibly fast, these startups are desperate for qualified talent (or in many cases, any talent at all).  Beyond the more traditional benefits like high salaries, insurance packages, profit sharing and 401k matching, companies have gone to increasingly greater lengths to ...
  • Choosing the Right HOA Management Company March 23, 2017 Recently, a board member from a California condo contacted me, asking how to go about selecting an HOA Management company. Their management company had recently been acquired, and the new company was not living up to expectations. Despite combing through reviews, and interviewing perspective HOA management companies, she wasn’t satisfied with her options.    Read the article……………..
  • CAMICB CE Policy March 20, 2017 The CAMICB Board of Commissioners approved a new continuing education policy for individuals seeking CMCA recertification. The policy is as follows:  CMCA recertification requires the completion of 16 hours of continuing education within a two-year certification period. Current CAMICB policy states credit hours may be earned only for education that meets either of the following criteria:      Read the article………..
  • Lesson Learned: What North Carolina Management Companies Should be Thinking About March 6, 2017 In a recent post on a South Carolina Supreme Court case from just a few weeks ago I provided a quick breakdown of things that management companies in South Carolina must not do. As always, lessons learned from different jurisdictions can be instructive to neighboring jurisdictions. North Carolina and South Carolina share many things, including a border. They also share a similar approach to making sure that the practice of law in each state is limited to only licensed attorneys. ...
  • HOA Managers: A Rare Breed March 2, 2017 Homeowner association management is one of the most challenging forms of property management there is. In residential, commercial and industrial rental management, there is a revocable agreement that allows the property owner a fair amount of control over the tenant. If the tenant doesn’t live up to the agreement, the owner can terminate the agreement (and vice versa). This is not the case in HOAs which are controlled by the board, governing documents, HOA statutes and property rights.  HOA managers ...

Management – General Archives

Management Contracts

  • Breaking up is hard to do: PART I- How to Navigate Management Company Transitions February 26, 2017 Hopefully, most of us enter into relationships with the expectation that they will last. However, for those of us past adolescence, we realize that even long-term relationships can end and, even when they were good for a long time, the manner in which they do can overshadow everything that preceded that ending.  In the next few posts in this Breaking Up blog series, I will discuss the various transitions a board can face including transitions from the developer, from former ...
  • Seduce Your Community Association Prospects February 14, 2017 Bringing new clients into the fold can be challenging for any organization, but it’s a special kind of challenge for Community Association Management Companies because you are selling to a committee (the board of directors) and we all know that doing anything by committee generally ends in a cluster.  In his previous CAMfire Sparks webinar, MBA James Bradley explained how you can apply the principles of behavioral economics to community association management. One principle was buyer emotion, and it was ...
  • Is There a Better Way to Hire a Management Company? January 17, 2017 Some boards use Requests for Proposals to separate the wheat from the chaff.  Hiring a new management company is a delicate dance for any co-op or condo board, and there’s no textbook that lays out the best moves. But a growing number of co-op boards are taking their cues from the corporate world.  Three and a half years ago, when Kimberly Danzi Overs became president at her Manhattan co-op, the board was in the market for a new managing agent. ...
  • Dear Monty: 10 questions to ask before hiring an HOA property manager January 3, 2017 Reader Question: I am trying to negotiate a contract with a new HOA property manager for our condominium homeowners association. They not only want a monthly fee for their services but they want a fee for anything extra. Also, any maintenance that they do they want to charge 10 percent over the cost of the job. They don’t like the existing contract we had with our former property manager. Thank you for any information you can share with me.   Read ...
  • Key Considerations in Hiring an Employee Subject to a Non-compete (Part 1) November 21, 2016 Most businesses find that some of the most qualified candidates for employment are current or former employees of competitors in their industry. Non-compete agreements are increasingly and frequently used to control and limit the competitive activities that a former employee may engage in after he or she leaves the former employer. Nowadays, a non-compete agreement seems commonplace in most employment contracts.     Read the article…………….
  • Alternative Revenue Streams for Community Association Management May 20, 2016 Is your management company living on the financial edge? Are you tired of never quite making enough to do the things you want to do for your employees, for your clients, for your business?  You could grow your portfolio, but unless you overload your managers, new clients mean you’ll need to hire new people, which puts you right into the same state again.   Read the article………….

Management Contracts Article Archives