Management

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Management – General

  • Choosing the Right HOA Management Company March 23, 2017 Recently, a board member from a California condo contacted me, asking how to go about selecting an HOA Management company. Their management company had recently been acquired, and the new company was not living up to expectations. Despite combing through reviews, and interviewing perspective HOA management companies, she wasn’t satisfied with her options.    Read the article……………..
  • CAMICB CE Policy March 20, 2017 The CAMICB Board of Commissioners approved a new continuing education policy for individuals seeking CMCA recertification. The policy is as follows:  CMCA recertification requires the completion of 16 hours of continuing education within a two-year certification period. Current CAMICB policy states credit hours may be earned only for education that meets either of the following criteria:      Read the article………..
  • Lesson Learned: What North Carolina Management Companies Should be Thinking About March 6, 2017 In a recent post on a South Carolina Supreme Court case from just a few weeks ago I provided a quick breakdown of things that management companies in South Carolina must not do. As always, lessons learned from different jurisdictions can be instructive to neighboring jurisdictions. North Carolina and South Carolina share many things, including a border. They also share a similar approach to making sure that the practice of law in each state is limited to only licensed attorneys. ...
  • HOA Managers: A Rare Breed March 2, 2017 Homeowner association management is one of the most challenging forms of property management there is. In residential, commercial and industrial rental management, there is a revocable agreement that allows the property owner a fair amount of control over the tenant. If the tenant doesn’t live up to the agreement, the owner can terminate the agreement (and vice versa). This is not the case in HOAs which are controlled by the board, governing documents, HOA statutes and property rights.  HOA managers ...
  • Fostering Condo Association Professionalism March 2, 2017 Condos are often accused – rightfully – of being cesspools of petty politics, micro tyrants, and generally miserable people. While much of these accusations may be misguided and ungrounded, on the other hand, there is a substantial part of Condo life that unfortunately falls into this category. A good part of this misery comes from apathy – where all the parties have frankly given up. A key way to combat misery and apathy is by maintaining ensuring you are promoting ...
  • Things Community Management Companies Should Not Do in South Carolina February 27, 2017 We often are asked by managers and Board members what duties are appropriate to delegate to a property manager.  First, a property manager is almost always going to be considered an agent of the homeowners association. As an agent, what authority does the property manager have? In general, an association manager has whatever power is granted by the Board of Directors for the HOA. It is common for management companies to manage the day-to-day running of the association, leaving the ...
  • Management and unauthorized practice of law (SC) February 24, 2017 The South Carolina Supreme Court accepted this declaratory judgment action in its original jurisdiction to determine whether Community Management Group, LLC; its president, Stephen Peck; and its employee, Tom Moore, engaged in the unauthorized practice of law while managing homeowners’ associations. Community Management Group managed homeowners’ associations and condominium associations in Charleston, Dorchester, and Berkeley Counties. Until the Supreme Court issued a temporary injunction in connection with this case, when a homeowner in an association did not pay an overdue ...
  • The Accidental Employee February 23, 2017 Many homeowner associations employ hired help to perform various functions for the association (e.g., management, maintenance, landscaping, bookkeeping, etc.). Associations may also need outside expertise when undertaking special projects or construction work. This help may take the form “contractors” or “consultants” to perform work for the association on a short term or as needed basis. Usually, such outside help is intended by the association to perform work as “independent contractors” rather than actual employees of the association. However, what associations ...
  • New Software Keeps Managers on a Shorter Leash February 23, 2017 Maria Palumbo was getting an earful. The shareholders at Carmil Apartments, a 100-unit, two-building co-op in Kew Gardens, Queens, were unhappy with management, and they wanted Palumbo and her six fellow board members to do something about it.  “I was getting a lot of people mentioning that the manager was not responsive,” Palumbo says. “Then you’d go to the management company and they would say, ‘We never got any request.’”  It’s a classic “he said/she said” scenario – and the ...
  • Change Management Tips To Overcome Resistance To Change In Your HOA Management Organization February 22, 2017 Who likes change when everything seems to be working fine. “If it ain’t broke, don’t fix it.” as most would say. While this holds true in your own reality, the truth is, change is always happening around us – as the old saying goes, “Change is the only constant in life”.  As innovators in the space of condo and HOA management, we’ve come across many management companies that face the challenge of having to get the buy-in of their managers ...

Management – General Archives

Management Contracts

  • Breaking up is hard to do: PART I- How to Navigate Management Company Transitions February 26, 2017 Hopefully, most of us enter into relationships with the expectation that they will last. However, for those of us past adolescence, we realize that even long-term relationships can end and, even when they were good for a long time, the manner in which they do can overshadow everything that preceded that ending.  In the next few posts in this Breaking Up blog series, I will discuss the various transitions a board can face including transitions from the developer, from former ...
  • Seduce Your Community Association Prospects February 14, 2017 Bringing new clients into the fold can be challenging for any organization, but it’s a special kind of challenge for Community Association Management Companies because you are selling to a committee (the board of directors) and we all know that doing anything by committee generally ends in a cluster.  In his previous CAMfire Sparks webinar, MBA James Bradley explained how you can apply the principles of behavioral economics to community association management. One principle was buyer emotion, and it was ...
  • Is There a Better Way to Hire a Management Company? January 17, 2017 Some boards use Requests for Proposals to separate the wheat from the chaff.  Hiring a new management company is a delicate dance for any co-op or condo board, and there’s no textbook that lays out the best moves. But a growing number of co-op boards are taking their cues from the corporate world.  Three and a half years ago, when Kimberly Danzi Overs became president at her Manhattan co-op, the board was in the market for a new managing agent. ...
  • Dear Monty: 10 questions to ask before hiring an HOA property manager January 3, 2017 Reader Question: I am trying to negotiate a contract with a new HOA property manager for our condominium homeowners association. They not only want a monthly fee for their services but they want a fee for anything extra. Also, any maintenance that they do they want to charge 10 percent over the cost of the job. They don’t like the existing contract we had with our former property manager. Thank you for any information you can share with me.   Read ...
  • Key Considerations in Hiring an Employee Subject to a Non-compete (Part 1) November 21, 2016 Most businesses find that some of the most qualified candidates for employment are current or former employees of competitors in their industry. Non-compete agreements are increasingly and frequently used to control and limit the competitive activities that a former employee may engage in after he or she leaves the former employer. Nowadays, a non-compete agreement seems commonplace in most employment contracts.     Read the article…………….
  • Alternative Revenue Streams for Community Association Management May 20, 2016 Is your management company living on the financial edge? Are you tired of never quite making enough to do the things you want to do for your employees, for your clients, for your business?  You could grow your portfolio, but unless you overload your managers, new clients mean you’ll need to hire new people, which puts you right into the same state again.   Read the article………….

Management Contracts Article Archives