Condo Smarts: Strata unit owners must repair flood damage

Dear Tony: We have an unusual situation. A flood occurred in our building and the damages were below the deductible, which is $25,000. Three suites — 301, 201 and 101 — were damaged, and each owner was instructed to contact their own insurance company to file a claim to repair their units. The flood was caused by the owner of unit 301 changing their own kitchen faucets. Unit 201 did not have homeowner insurance and has refused to repair their strata lot, and now the owners on the second floor are complaining about the smell of mould coming from the unit, and one owner visiting the unit advised that all the carpets are mouldy and damaged. If we weren’t responsible for the insurance, how could we make the owner repair their strata lot?    Read the Q&A………….


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