The Single Most Important Word

The question comes up every time I’m meeting with a prospective client. What are you not accomplishing at your community that you’d hoped to? The answer is worded a little differently every tie, but the gist of it is that they blame their management company for the lack of accomplishment. When I ask what their management company is doing to block their path, they tell me that it isn’t about what their management company is doing, it’s about what the company is not doing. Not calling them back. Not emailing them back. Not getting bids. Not … You fill in the blank.     Read the article…………….


Related Articles

Turning Bad Habits Into Best Practices

Property managers can play a key role in ridding boards of some nasty habits.  Most co-op and condo boards run

Evaluating Green Communities

So you’re buying a new home, and you’re committed to “buying green” — a house with good indoor air quality,

99 Candles: Bob Simon Celebrates Near-Century, Remains Awesome (Reston founder)

Reston founder Robert E. Simon turned 99 today, which is pretty amazing. In many ways, he looks as good as,