The Single Most Important Word

The question comes up every time I’m meeting with a prospective client. What are you not accomplishing at your community that you’d hoped to? The answer is worded a little differently every tie, but the gist of it is that they blame their management company for the lack of accomplishment. When I ask what their management company is doing to block their path, they tell me that it isn’t about what their management company is doing, it’s about what the company is not doing. Not calling them back. Not emailing them back. Not getting bids. Not … You fill in the blank.     Read the article…………….


Related Articles

Community Manager’s Minute: Soothing the Angry Board Member

This month, Julie Adamen focuses on tips to help deal with 2 common board member conflicts: How to deal with

Can an HOA Change Its Mind about Fines?

A rather unusual community association decision was issued yesterday by the North Carolina Court of Appeals. Without question, the facts

How to Avoid the Annual HOA Meeting From Hell

If you haven’t been there, it’s only because you haven’t been in community association management long enough (or you’ve been