The Single Most Important Word

The question comes up every time I’m meeting with a prospective client. What are you not accomplishing at your community that you’d hoped to? The answer is worded a little differently every tie, but the gist of it is that they blame their management company for the lack of accomplishment. When I ask what their management company is doing to block their path, they tell me that it isn’t about what their management company is doing, it’s about what the company is not doing. Not calling them back. Not emailing them back. Not getting bids. Not … You fill in the blank.     Read the article…………….


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