When your strata commits a B&E

Dear Tony: Our strata manager has insisted that our strata corporation has the right to hire a locksmith to access an owner’s townhouse if they do not provide us entry for annual inspections and service work. We are required to have our sprinkler systems inspected annually, but two owners have refused to provide us with keys for access, so the property manager had a locksmith open the doors of the owner’s units while they were at work, and then sent them the bill for the cost as a bylaw violation. One owner has now filed a police complaint for breaking and entering. How can we avoid this type of mess?    Read the Q&A………….