Biscotti Diplomacy: Never underestimate the value of a face-to-face apology. Baked goods help, too

When I bought my first home in 2016, the townhouse complex I moved into seemed like a paradise on earth. The neighbors were friendly, the homeowners association was efficient but not overbearing, and the wooded setting at the base of a mountain seemed made for brisk walks and amateur observations of the native flora and fauna.  A little more than a year later, I still have warm feelings about my relatively new home and neighborhood. But a recent happy-ending incident involving one of my neighbors gave me a life lesson in the importance of owning up to one’s transgressions and making amends as swiftly and gracefully as possible.    Read the article………………

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