HOA communication is one of the biggest challenges of any community association. If you ask 20 HOA professionals where the biggest gap in communication exists, 19 of them will tell you that it’s between the Board of Directors and the residents of the community.  How can that be, you might ask, these are neighbors who are working toward the same goals, right? In theory yes, but in reality, there is usually a large chasm between how a Board of Directors is designed to function and what the residents of a community think they do or are supposed to do.    Read the article…………