One of the certainties of living in a co-op, condo, or HOA is that despite all having an equal stake in the financial and administrative success of the building or association, only a small percentage of residents choose to take an active role in the governance and management of their communities. In addition, many buildings […]
Why Large-Scale HOA Communities Are Reshaping Property Management—And What It Means for the Future
The housing development landscape is going through a period of significant transformation. Large-scale residential complexes and planned communities are redefining the HOA environment. These expansive neighborhoods, designed to address nationwide housing shortages while simultaneously allowing real estate developers to maximize returns, are reshaping the world of community association management. Read the article…………………………….
Condo managers stay on toes with changing times (MD)
When an arctic vortex sent temperatures plummeting across Ocean City overnight, property manager Kelly Quinn suddenly had to deal with a dozen condo units flooded out at an uptown condo building because the pipes froze and burst. After dealing with the fire department, she had to break the bad news to the owners – and […]
How Self-Managed Communities Manage Their Business: Staying Smart & Solvent
One of the certainties of living in a condo, co-op, or HOA is that despite all having an equal stake in the financial and administrative success of the building or association, only a small percentage of residents choose to take an active role in the governance and management of their communities. In addition, many buildings […]
Top 5 Trends in Community Management for 2025
Community management is constantly adapting to new challenges and opportunities, making it crucial to stay informed about the latest trends. With that in mind let’s take a look at 2025’s top five trends shaping the industry, along with examples, statistics, and ideas for integrating these advancements into community management practices. Read the article…………………………….
The Insidious Effects of Hurrying in Community Association Management
In today’s fast-paced world, the pressure to accomplish more in less time has created a culture of “hurry sickness,” a term coined by cardiologists Meyer Friedman and R.H. Rosenman in 1974. This condition, characterized by chronic rushing, impatience, and a sense of time scarcity, poses serious risks to both individual health and organizational success. Read […]
How Self-Managed Communities Manage Their Business Staying Smart & Solvent (NJ)
One of the certainties of living in a co-op, condo, or HOA is that despite all having an equal stake in the financial and administrative success of the building or association, only a small percentage of residents choose to take an active role in the governance and management of their communities. In addition, many buildings […]
Handling Mismanagement: Clear Expectations Are Key
The right property management team can make or break a building. While basic day-to-day maintenance and financial oversight often take priority when managing a multifamily property, comprehensive property management also includes building security, legal compliance, and resident satisfaction. Read the article…………………………….
Advice and coaching: How community managers can lead volunteers
Community association managers have an important role offering advice and coaching to homeowner volunteers. The partnership between a manager and volunteers is vital and includes constant communication and planning. Read the article…………………………….
Emerging HOA Management Trends in 2025
As communities evolve and technology advances, the way homeowner’s associations (HOAs) manage their operations is undergoing a significant transformation. In 2025, new technologies, best practices, and shifting industry priorities are shaping how HOAs address their responsibilities and serve their residents. Forward-thinking boards and management companies are adopting these trends to improve efficiency, foster community engagement, […]
4 Listening Skills Every HOA Leader, Manager, and Customer Service Rep Should Master
Listening is an essential skill for anyone working in HOA management, whether you’re a leader setting strategy, a manager overseeing day-to-day operations, or a customer service representative handling homeowner concerns. The ability to truly hear others can transform a simple conversation into an opportunity to build trust, resolve conflicts, and strengthen community relationships. Read the […]
Understanding the Role of an HOA Property Manager
Homeowner’s associations (HOAs) are an essential part of community living for most people in the United States. In fact, as of January 2024, 17% of people in Maryland live in an HOA. And the industry is growing significantly. As HOAs become more popular throughout the country, the challenges of their day-to-day management will become more […]
5 Surveys Every Community Manager Should Be Running
Managing a residential property isn’t just about maintenance and finances—it’s about creating a thriving community where residents feel heard and engaged. One of the easiest ways to achieve that? Surveys. Read the article…………………………….
Condominium Officers Directors and Managers Who Solicit Offer to Accept or Accept Kickbacks Now Commit a Felony (FL)
Florida lawmakers revised Chapter 718, Florida’s Condominium Act, once again following the 2024 Legislative Session through House Bill 1021, which was signed by Governor DeSantis and became effective July 1, 2024. One of the most surprising revisions to some, was the addition of criminal penalties for certain conduct in violation of Chapter 718. Read the […]
Do Property Managers have to Register as BOI Members of Community Associations to Comply with CTA?
Community associations, like many other entities, generally have reporting requirements under the Corporate Transparency Act (CTA). Beneficial owners of the community association, like board members, have to be registered, but how about property managers. The CTA defines a beneficial owner as any individual who, directly or indirectly: Owns or controls at least 25% of the […]
Effective Community Management
Managing a Homeowners Association (HOA) is no small feat. As board members, you often juggle many responsibilities, from overseeing maintenance projects and financial management to addressing the concerns and needs of your community residents. As these tasks grow more complex, you might find that bringing on the right community manager can make a significant difference […]
DIY Management In A Homeowner Association
Whether due to rugged individualism or perceived lack of viable alternatives, many homeowner associations are self-managed. One might suspect that most self-directed HOAs are small or lacking in common area amenities. Actually, many are quite large, complex and the kind that would typically have professional management. Read the article…………………………….
The Importance of Regular Property Inspections and How to Conduct Them (MO)
Regular property inspections are an essential part of community management. They evaluate the private homes in a homeowner’s association (HOA) to ensure the community’s guidelines, rules, and standards are being met. Property inspections can also apply to a community’s common areas. Read the article…………………………….
Revolutionizing HOA Management: Changemakers on the Horizon
Community Associations play a crucial role in maintaining community harmony and property values. In the past, HOA management involved intricate paperwork, face-to-face meetings, and manual administrative tasks. Due in large part to the recent pandemic, the industry is experiencing a rapid paradigm shift. This article explores the evolving landscape of HOA management and new tools […]
The importance of effective condo association management
Have you ever wondered why effective condo association management is crucial? It ensures that everything runs smoothly in your community. Proper management handles finances, maintenance, and regulations. It keeps the property value high and residents happy. Don’t underestimate its importance. Learn more and see how you can enjoy top-notch condo association management today! Read the […]
HB 1021: Community Associations (FL)
Florida’s latest community association bill (HB 1021), signed by the Governor on June 14, 2024, relates to the governance of condominium and cooperative associations and the practice of community association management. Read the article…………………………….
Florida Governor Signs Senate Bill 382 Into Law
After a very active legislative session, we report another legislative update impacting community association managers. Florida’s Governor signed Senate Bill 382, which deals with continuing education requirements and becomes effective on July 1, 2024. Our summary of the changes Read the article…………………………….
Financial management: Understanding how community managers drive sound decisions
Community association managers wear many hats and must be well versed in a wide range of skills, all of which are equally important. One component of a manager’s role is to completely understand the financial management aspects of a business. This means knowing and interpreting the financial pieces as well as the nuances that come […]
HOA Homefront: 13 things HOA service providers need to know (CA)
This is part four of a five-part series on HOA management. 1. The client is the HOA corporation, not the president or any individual director. Make sure you know whether the person instructing you or your staff is authorized to speak on behalf of the HOA. Read the article…………………………….
HOA Homefront: 17 things I wish all HOA managers knew (CA)
1. Managers are the HOA’s most important service providers. HOAs don’t work well without competent and trustworthy managers. Read the article…………………………….
To Give or Receive: A Guide to Crafting a Gifting Policy for Managers, Management Companies, and Boards
Gift-giving in the workplace amongst managers, management companies and vendors can be a thoughtful gesture, but it can also be complicated by the untrue perceptions or lack of understanding where “the line” is. To ensure a positive and ethical environment, management companies need clear gifting policies that managers and our vendor partners understand and abide […]
HOA Homefront: Is it our manager or is it us?
Many associations struggle with a poor manager relationship, resulting in frustration for both sides. However, such struggles are sometimes created by the board and not the manager. Therefore, these can be resolved by a change in board practices. Truly, some managers are simply not cut out for the job. The need for excellent HOA managers […]
5 Community Association Management Trends to Watch in 2024
The rise of community associations across the U.S. holds promise for management companies in 2024—but companies also need to be prepared to face a unique set of challenges in the coming year. Which opportunities and obstacles will association managers face in 2024, and how are they adapting their strategies in this evolving environment? HomeWiseDocs surveyed […]
HOA Q&A: Must a property manager have a Community Association Management license? (FL)
Q: If the HOA hires a property management company, what tasks require the manager to have a CAM license and is it illegal to hire someone without a license? We have been told the manager of our community is covered under the management company’s license. Read the Q&A………………………………..
HB 1203: Lots of New Protections for Members Living in HOAsMakes It Harder for CAMS (FL)
House Bill 1203 and SB 7046 merged to eventually create a huge bill for the protection of homeowners in HOAs. It starts by placing lots of responsibilities on community association managers. A community association manager or community association management firm that is authorized by contract to provide community association management services to a homeowners’ association […]
Unveiling the Evolution of the CMCA Exam Blueprint: Changes Go into Effect December 2024
The Community Association Managers International Certification Board (CAMICB) is poised to usher in a new era for the Certified Manager of Community Associations (CMCA) exam, offering a revamped blueprint that mirrors the dynamic landscape of association management across the globe. These changes, stemming from a thorough job analysis study conducted between 2021 and 2022, reflect […]
Report: Compensation Steadily Increasing for Community Association Managers
Community association management continues to be a high-demand profession with increasing compensation and positive business prospects. Managers are confident about the industry with 80% of respondents saying that business prospects for their employer are “good” or “very good” for the coming year, according to the 2022 Community Association Manager Compensation and Salary Survey conducted by […]
2023 Legislative Report and 2024 Legislative Forecast for Community Association Manager Licensing
Occupational or professional licensing, also called licensure, is a form of government regulation requiring a license to pursue a particular profession for compensation. Government regulation of professions is typically at the state level. Read the article……………………………….
What Is the Role of a Community Association Manager?
A community association manager (CAM) performs various tasks depending on the size of the community and its unique needs. Also known as a Homeowner’s association manager, a CAM helps oversee the daily operations of a community association. Here are some responsibilities of community association management specialists: Read the article……………………………..
Australia: Strata managers struggling with verbal abuse and long hours
Strata managers are increasingly facing difficult working conditions, with nearly two-thirds facing verbal abuse from both owners and tenants on top of long hours. Read the article………………………..
The Role of HOA Management in Safeguarding and Improving Property Investments (TX)
Owning a home means more than having a place to live; it’s a valuable investment we cherish. Many neighborhoods are blessed with a Homeowners Association (HOA) to safeguard and nurture this investment. This remarkable alliance consists of fellow homeowners who unite to manage and care for the community. Read the article………………………..
Workers see big raise after condo board hires unionized management firm (MN)
Condo workers at River Towers in Minneapolis recently won two things for which they’ve been fighting for over a year: a union and a big pay raise. Read the article………………………..
Legal implications of AI in condo management (ON)
The use of Artificial Intelligence (AI) tools, like ChatGPT, is becoming more commonplace, and this emerging technology is likely to continue to evolve and embed itself in business practices. AI in condominium property management can have several legal implications, depending on how it is implemented and used. Here are some important legal considerations: Read the […]
New Illinois Community Association Manager Rules for 2023
The Illinois Department of Financial and Professional Regulation (IDFPR) is a state government agency responsible for the licensing, regulation, and discipline of Community Association Managers (CAM). Community Association Managers are responsible for managing homeowner and condominium associations. Their duties often include collecting association dues, managing association vendors, resolving disputes between owners, and enforcing the community’s […]
2023 ILAC Update: New CAM and Management Firm Rules (IL)
Illinois instituted individual CAM Licensing in 2012 and the process is overseen by the Illinois Department of Financial and Professional Regulation (IDFPR). The IDFPR through its Division of Real Estate has worked over the past several years to standardize and harmonize requirements of licensed professionals in the State including Community Association Managers and Real Estate […]
How To Compare Different CAM Schools To Find The Right One For You (FL)
In the vibrant and ever-expanding state of Florida, a prosperous career in community association management awaits those ready to embrace the challenge. As a Community Association Manager (CAM), you’ll play a pivotal role in managing small communities, overseeing their financial health, and ensuring smooth operations. Read the article………………………..
Adding Efficiency and Lowering Costs While Managing Your Association Without Onsite Staff
Many condominium and Homeowners Associations, especially those accounting for large associations, are unnecessarily financially burdened by having onsite staff for accounting and management work that is ideally suited for outsourcing to a third party. Read the article………………………..
HOA Homefront: How does somebody become HOA manager? (CA)
Q: What are the legal qualifications and California requirements to be a property management company or manager for homeowners associations? Read the Q&A……………………………….
Police want to look for someone on association property – let them in?
During a recent livestream I asked the panel: If the police want to look for someone on association property, should management let them in? Read the article………………………..
Top 13 Skills Your HOA Manager Should Have
Of the 117,454 currently active property managers in the United States today, many have mastered specialties like residential, commercial, and industrial management. Within each area of expertise, property managers vary in their experience, approach, and skill sets. Read the article………………………..
HOA Homefront: Managers’ New Year’s resolutions
Previous columns proposed resolutions for directors and HOA members, so today I share my ideas for managers. Next week, I’ll dig into resolutions for service providers. Read the article………………………..
HOA Property Management: 2023 Trends
As the world continues to evolve, so do HOA Property Management trends. In recent years, we have seen a rise in technology and data-driven solutions for HOA Property Managers. These trends will continue in 2023. Read the article………………………..
Community Association Management and Architectural Controls
Architectural controls are necessary for an HOA’s ability to protect the homeowners’ investment and quality of life. Understanding architectural controls and how community association management can help with them can be a major advantage to a new community and its developers. Read the article………………………..
Managers and Board Members: Tips to Survive Holiday Stress
It’s very easy to become overwhelmed this time of year. Stress affects everyone differently, but here are some tips to help managers and their communities effectively deal with this very busy season and the conflict that often arises. I hope they help you manage the stress of the holiday season and help you to have […]
Why Every Community Associations Needs a Workers Comp Policy (CO)
Even though all Community Associations should only hire licensed insured contractors, we know this does not always happen. By hiring uninsured venders or contractors the Management Company and the Association can be held liable for workers comp claims submitted by their vendors. Read the entire article……………………………….