While disputes between owners and board members in community associations are nothing new, tensions have continued to rise during the current COVID-19 pandemic. You may have personally experienced an uncivil encounter with an owner, whether in the community or on social media, about your community, your community’s board of directors, current events, or some other hot-button issue. Most of these situations are isolated passing incidents, but more frequently, many are continuing practices of hostile, threatening, or offensive behavior, often toward board members and association agents. Although 2020 is finally over, its effects will last well into 2021. But that does not mean that boards of directors or association agents are required to continue to tolerate this type of behavior!    Read the PDF…………………………………….