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How To De-escalate a Confrontational Exchange

/ Owner - February 1, 2019

Why do so many interactions these days become heated? Are people just meaner than they used to be? Have we lost our ability to be tolerant of one another? And, if so, what can we do about it?  In today’s society, it seems we are not only entitled to our opinion, but everyone else is entitled to our opinion as well. So, we blast our opinion on Facebook, Instagram, LinkedIn, etc. And we are met with electronic kudos and applause from our friends and supporters.    Read the article………………………

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