Q: About a year ago, I got roped into joining the board of trustees at my condo association, which has been more demanding than I expected since we’re dealing with a number of pressing issues. Now, neighbors will stop me in the parking lot or laundry room with questions and complaints, or even knock on my front door when I’m working from home. Some people have gotten confrontational when they haven’t gotten the answer they wanted. How can I protect my time and defuse conflicts without causing hurt feelings? Read the Q&A………………………………..
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