“Friction” Is the Enemy of Communication (NY)

/ Owner - September 21, 2019

You’ve got a new wrinkle on the old mantra. For you, it’s communication, communication, communication.  As a management company, we’re invested in managing for the board, obviously, but we also have to be cognizant of how we’re responding to and communicating with all of the residents. It’s really us and the board, as well as us and the building, then back and forth. It’s a lot of information.    Read the article……………………….

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