Community Managers wear many hats in their business relationship with the Associations they manage. They act as a liaison, a resource, and a consultant to help the Association Boards they serve to make decisions. Community Managers have the tough job of being personality neutral when disgruntled unit owners call them complaining about some problem they have with another unit owner or the Board. They must be diplomatic as they deal with warring factions that break out among Trustees or Board Members. Managers are on the front lines and can see when a dispute has the potential to turn into legal action. Read the article………………….
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