In the effort to collect delinquent assessments in a condo or HOA, one of the tools used will be outbound calls. These calls to delinquent owners are very effective in that in some circumstances people are unaware that they are delinquent in their obligations to the association. Outbound calls to collect delinquent assessments in condos and HOAs are often the most effective way to recover unpaid assessments. While it may seem simple enough, outbound calls are highly regulated and present a potential liability to the entity calling. That includes the management company as well as any third-party debt collectors. Read the article………………………………..
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