New Software Keeps Managers on a Shorter Leash

Maria Palumbo was getting an earful. The shareholders at Carmil Apartments, a 100-unit, two-building co-op in Kew Gardens, Queens, were unhappy with management, and they wanted Palumbo and her six fellow board members to do something about it.  “I was getting a lot of people mentioning that the manager was not responsive,” Palumbo says. “Then you’d go to the management company and they would say, ‘We never got any request.’”  It’s a classic “he said/she said” scenario – and the flipside of boards that micro-manage their property managers    Read the article…………..

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