FEATURED
Community Associations Network
- January 22, 2016
59 views 29 sec

Many HOA Board members present information at annual meetings, committee gatherings and other HOA events. Do you know that verbal communications only account for about 35% of how the audience perceives your message (words, tone, inflection, etc.)? The remaining 65% consists of non-verbal communication clues. If there’s a disconnect in your communications, look at your […]

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FEATURED
Community Associations Network
- April 13, 2015
57 views 42 sec

You know when you’re on the subway and the train stops in the tunnel and ten minutes later steam starts coming out of your ears because it looks like you will all be languishing there indefinitely? Sometimes it’s the lack of information that ticks us off. Sure, the conductor “communicates” with the straphangers, saying there […]

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