How many times have you heard a homeowner tell a manager or board that he/she did not receive the delinquency notices mailed? As a collections attorney, I hear this excuse very frequently from homeowners. More times than not, homeowners do not “receive” letters because they fail to open their mail. This can be intentional or not. Many people assume that if they do not recognize the company name on the outside of the envelope, the mail must be trash. Read More……
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