Communications – General

Communication in the Perfect HOA: Homeowner Relationship Management

Communication is the key to success. Period, full stop, end of story. Without quality, consistent, transparent communication, relationships of all…

2 years ago

Communications & Community – Clarity, Transparency, & Respect

The words communication and community share a common root. It comes as no surprise, then, that the success of communities…

2 years ago

8 Ways to Increase Your Communication with Your HOA Board Members & Homeowners

One of the most challenging issues in every HOA is increasing the involvement of its association members. It's their community,…

2 years ago

Shhhhhh. . . Don’t Tell Anyone—Do Your Director Communications Violate the Law? (CO)

Let’s face it, being a board member is no easy task, especially if there is discord among directors on the…

2 years ago

Master-Planned Communities Embracing Next Generation of White-Labeled Mobile Apps

Bozeman, Montana-based real estate technology company Alosant is a pioneer in the burgeoning category of mobile apps for master-planned communities—sprawling…

3 years ago

Transparency vs. Discretion: What to Say (Or Not to Say), and When

Members of condominium and co-op boards are often faced with conflicting interests and messages relating to matters of transparency and…

3 years ago

Communication, Communication, Communication (CO)

One of the most common situations occurring after a collection account has been turned over to the attorney’s office is…

3 years ago

Changing of the Guard: How a New Generation of Homeowners is Rewriting the Community Playbook (CO)

First-time homeownership surged after COVID-19, fueled by pent-up demand and historically low mortgage rates. Many of these homeowners are young…

3 years ago

Should Board Member E-Mails be Maintained in the Official Records? (FL)

Both the Condominium Act and Homeowners Association Act delineate a list of documents or items that a community association must…

3 years ago

What “Transparency” Really Means in Co-ops and Condos

I spend many evenings every year attending annual co-op and condo meetings, and during the election phase of those meetings,…

3 years ago