Communication Conundrum

Communication between the association and homeowners, whatever form it takes, is a crucial part of successful HOA management. Consistent and open communication can mean the difference between a happy community and a mob of angry homeowners. If you ask any Community Manager or management company employee, they will tell you that the number one complaint from homeowners is that they feel uninformed and uninvolved in their association.  While your first response might be to tell them to seek an active role on one of the association’s ancillary committees, many homeowners will say that they do not have the time because of other obligations. Therein lies the conundrum. The simple truth is that you cannot force a passive homeowner to play a more active role in association affairs but there is an easy solution. Communicate, communicate and communicate some more!    Read the article……………..