Recurring Insurance Claim Handling Issues

Insurance is an essential part of any community association’s risk management program. But purchasing a good policy is only the first step in the process. Proper claims handling must occur for the association to receive the benefits of insurance. Colorado’s Front Range experiences some of the highest hail storm frequency and severity in the country. […]

20/20 Vision on Your HOA’s 2020 Financials

Whether you are a property manager, a management company principal, a new or a seasoned community board member – a clear 20/20 vision of your Homeowner Association’s 2020 budget begins today. It may seem a little early for this discussion, but it is better to understand your community’s financial health now, so you have plenty […]

Insurance Myths: Does “Full Replacement Cost” Insurance Requirement Really Mean an Association has to Cover Everything?

I recently had a conversation with an insurance agent who acknowledged he “didn’t deal much with homeowners associations.” His client lived in an association, and had suffered damage within his townhome that the agent thought should be covered under the association’s master insurance policy. He believed that, if a declaration states that the association’s master […]

Taking flight: What to consider when deploying drones in your community

Drones have rapidly become useful tools for commercial and recreational purposes, including search and rescue operations, surveying damage after natural disasters, and aerial photography. Community associations, whether in a high-rise condominium or a community of single-family homes stretched over dozens of acres, also could benefit from the visual advantages offered by drones.    Read the article………………………….

Abraham Lincoln, President of – the Community Association?

President of the Neighborhood Homeowners Association. President of the Condominium. The President of the United States of America. One of these things is not like the other. Or is it? The title is the same. The election process and democratic nature are…. similar? Perhaps there is something to be learned from what makes a successful […]

Avoiding Inconsistent Enforcement in Your Association … Community Leaders Take Heed

Inconsistent, or selective, enforcement of covenants, restrictions and rules & regulations by a Community Association is, unfortunately, a frequent occurrence. Community leaders must understand that inconsistent enforcement by an Association for even a minor issue can lead to major liability for an Association. This article will explore some of the issues surrounding inconsistent enforcement and […]

Co-op and Condo Boards Under Pressure From All Sides (NY)

You seem to be of the opinion that the pressures facing co-op and condo boards – from both inside and outside the buildings – are greater than ever. I really believe they are. I think that the ever-changing regulatory landscape of New York City – from the Department of Buildings, the Department of Health, Con […]

Best Practices in Association Document Retention

Governance of a condominium, townhome, or homeowners’ association requires a great deal of documentation. Budgets, meeting minutes, owner information, voting records, and insurance policies represent a small sample of the records that a board of directors must maintain and archive. Moreover, factors such as board turnover, unit owner issues, and liability highlight the importance of […]

How Condo Associations Can Mitigate Damages from Sea-Level Rise (FL)

Daunting statistics indicate that sea level will continue to rise for centuries, even if greenhouse gas emissions and global warming are sharply reduced. By 2100, sea levels are expected to rise by at least 24 inches.  In Florida, the statistics are not encouraging. Miami has the most to lose in terms of financial assets of […]

Slow Your Roll: How to Address Speeding Issues in Your Association (FL)

Speeding is a big problem for many community associations — a problem that is not always easily addressed or corrected. How can your board slow the speed of traffic in your community?  If your association does not currently have traffic rules, you may be able to rely on a nuisance provision in your Declaration. Alternatively, […]

Community Fellowship or Losing Your Religion? Religious Freedom in Homeowners Associations

The American Founding Fathers unmistakably voiced their conviction that the government had no business getting involved in religion. John Adams simply declared “nothing is more dreaded than the national government meddling with religion.” And Thomas Jefferson maintained that, if religious practices weren’t harming other people, the government shouldn’t be involved: “It does me no injury […]

How to Keep Your Community Association Free From Any Conflicts of Interest

Conflict of interest is a real threat to your HOA’s integrity and reputation. As a board member of a community association, you should understand what this means, and how to recognize and avoid it. In this article, we will give you some tips on how to keep your community association from possible conflicts of interest.  […]

Keep Track of the Money: Finance and Condos

Money is a top-of-mind topic for condos. Following the money is hard without good policies and procedures. This blog fills the gap on financial policy.   Read the article………………………..

The right reasons for raising HOA dues (NV)

A community association’s board of directors is elected by fellow homeowners to make decisions for the well-being of the community, including how the community’s finances are managed.   Read the article………………………….

The Massive Challenges of a Massive, Self-Managed Condo (NY)

By the close of her first year on the board of managers of the sprawling 1,500-unit Leisure Village condo association in Ridge, Long Island, Carole Leonard had made some unsettling discoveries. The community manager had advised a contractor what to bid on a job. He had returned some building supplies and pocketed the cash. And […]

5 Signs It’s Time to Change HOA Management Companies

Switching your management company may seem like a lot of work, but the success of your HOA is worth it. When the association/management company relationship is working well, it makes life easier for everyone involved. On the other hand, when the relationship is faltering, it can create problems when trying to achieve even the smallest […]

How Co-op and Condo Boards Can Prepare for the Next Disaster (NY)

Emergencies come in all shapes and sizes, and preparing for them seems daunting.  It’s a big deal. The goal of emergency preparedness is to get a building back up and running as quickly as possible, to minimize any damage to the building, and ensure the safety and security of all the residents and building staff.  […]

Removal of an Officer vs. Removal of a Board Member of a Community Association (NC/SC)

Removal issues are almost always sensitive and highly charged emotional issues. It is important that the of directors follows the required process correctly and seeks legal guidance when necessary.  If your board directors has questions regarding removal of an officer or removal of a board member, please contact one of our community association attorneys here at […]

Condo Water Riser Repair: Why Is It So Expensive?

Nothing is quite as unsettling as water pouring through your ceiling. Where is it coming from? How much is there? And how can you get it to stop? For condo owners and their management teams, plumbing issues are even more complex. Sharing walls and ceilings with other tenants makes the problem more difficult to solve. […]

Tips to Find the Right Reserve Study Firm

Reserve studies are reports about the condition and likely useful life of all the major components in your building or community. In a high-rise, major components include garage gates and access systems, elevators, trash compactors, and boilers; in a homeowners association, they might include the gate system, pool pumps and clubhouse HVAC system.     Read […]

Maintaining Proper Records: Keeping a Digital Paper Trail (NY)

It is essential that a community association keep careful records of its financials, rules, and meeting minutes, just to name a few of the kinds of records boards and managers must stay on top of. Not solely because the law often requires it – although of course that’s important – but because an association that […]

Co-op/Condo Communities and Social Media: A Useful Tool for Some (NY)

From getting the news, to finding that ultimate BBQ recipe, or just keeping up with friends and relatives both near and far, social media has become entwined in the fabric of our lives. In fact, Facebook, Instagram, and the rest are so ubiquitous, it may come as a surprise to many that in the world […]

Handling HOA Trespassing

Do members or representatives of the HOA have permission to enter into, or onto, a homeowner’s property? The short answer is, technically, yes. However, although there are times when, legally, the HOA can get authorization to enter a homeowner’s property, you may want to think twice before doing so! In many cases, the risks may […]

Top 13 Budgeting Mistakes Self-Managed Boards Make

Planning the right budget for the community is crucial in making sure the homeowner’s association is not underfunded. However, when the HOA is run by a self-managed board who are not financial experts, financial issues may unfold. Poor budget planning can cause serious conflicts between the HOA board members and homeowners, which is the last […]

Keeping It Civil: How a Civility Resolution Can Help Your Community (GA)

Disputes between owners and board members in community associations are nothing new. It’s likely that, at some point, your Board of Directors has experienced or will experience an uncivil encounter with an owner, whether in the community, at an Association meeting, or even on social media. Most of these situations are isolated passing incidents, but […]

Community Associations and Registered Agents (NC)

North Carolina nonprofit corporations are required to maintain a registered office and registered agent pursuant to § N.C.G.S. 55A-5-01. However, many board members, and some association managers, may not fully understand the purpose and duties of the registered agent. Read the article………………………

Contracting for Faster and Less Expensive Dispute Resolution (FL)

Disputes are a fact of life on construction projects. There are just too many variables, unknowns and unpredictable things that can occur during the course of a project that can lead to disagreements and disputes, particularly when significant dollars are at stake. However, as many in the construction industry know, or come to find out, […]

What Every Board Member Should Know About Financial Reports

Managing and overseeing an association’s finances is one of the board’s most important responsibilities. To successfully fulfill this duty and sustain the financial well-being of your community, you must understand financial reports and their importance to the success of your association. Read on to learn everything you need to know about financial reports.   Read the […]

Are HOAs Required to Translate Board Meetings?

A homeowners association is not required to use common funds to provide a translator during meetings unless the governing documents, as originally created or as amended, place that responsibility on the board. In fact, the use of common funds is constrained by both the pertinent statutes and the definition of common expenses in the governing […]

A Change of Venue Can Lower the Temperature at the Annual Meeting (NY)

Many co-ops and condos have trouble getting a quorum at their annual meeting to elect a new board.  That is true.  But sometimes there’s so much interest that the situation becomes volatile. What do you, as a manager, do in such cases?    Read the article………………………..

Regulating Short-term Rentals in Your Colorado Community

Short term rentals are defined generally as a rental that lasts for less than 30 consecutive days. Airbnb and VRBO are just a few of the many companies who are trying to profit off homeowners renting empty rooms or empty homes to vacationers. While that may seem like an appealing way to make money for […]

The Hierarchy of HOA Governing Documents

Any homeowners association board member understands the overwhelming amount of documentation that is involved with operating an HOA. The governing documents of the association can be dense and multiple and sometimes their hierarchy can be confusing.  Which document takes precedence over another?  Read the article……………………..

Co-op and Condo Boards’ Fiduciary Duty Is to All Residents (NY)

Subletting is an attractive option, particularly in condos, so how can it get out of hand?  It’s the board’s financial responsibility not to saturate the building with sublets. Once the building hits a certain level, lenders will not lend in that property. If it goes over 50 percent, Fannie Mae and Freddie Mac for sure […]

Community Association Board Mistakes: How to Avoid Them

Community association boards are bound to face many difficult decisions in the course of their work. Conflicts between individual owners and the board, financial hardships, unexpected disasters: there are many points where decisions need to be made, and a good board want to make choices that will benefit the entire community, not just a few […]

Should Your Condo Association Adopt Online Voting? (FL)

Election season is nearly upon us, and many associations are considering whether to adopt online voting (or “E-Voting”). On July 1, 2015, legislation took effect enacting Section 718.128, Florida Statutes, permitting condominiums, cooperatives and homeowners’ associations to conduct elections and other owner votes through the use of “an Internet-based online voting system.” This article will […]

Tips for Fixing Aging Fences

Fences provide privacy, boost safety and security, and can add just the right aesthetic touch to the landscape. But they also require maintenance, repair, and replacement. Fencing can be an ongoing problem for all associations, especially as communities age.    Read the article………………………….

Why Maintenance Tracking is Beneficial to HOAs

Homeowner Association property management can be a daunting task; however, there are ways to make it easier. One of the most efficient ways to make managing an HOA easier is to add maintenance tracking to your program of maintenance. The reason why maintenance tracking is efficient for HOAs is that maintenance tracking allows you to […]

Snow is a Four-Letter Word (CO)

Looks like snow is coming this Thursday. Yet I am still running around in shorts and sandals, and I definitely have not checked my tires yet!!  With winter conditions right around the corner, it’s time for associations to review their snow removal contracts. So what should be included in these contracts? Below is a checklist […]

Common courtesy: How to promote civility in community associations

Raised voices, reddened faces, and angry gestures. You might think you are watching a congressional hearing on C-SPAN, but you are at your community’s board meeting.  The erosion of civility in our society has begun to manifest itself in private residential communities. This comes in many forms—from rudeness and disruptive behavior at meetings to more […]

Condo Association Budget Season Tips: How to Cut Costs and Increase Your Reserves

One of the most important duties of the community association treasurer is to take the lead on reviewing and approving the annual budget. This annual duty is quite possibly the most important function of the treasurer. Typically, the draft recommended budget is initially prepared by the management company and then it is provided to the […]

Transition Gets a New Condominium Community Off to a Good Start ? Or Not

Life is full of transitions. In the life of a community association, the most important transition by far is the one that transfers control of the community ? and responsibility for it ? from the developer to the owners. A successful transition will set the community firmly on the path to self-governance and financial health. […]

New Rules For FHA Financing – What Board Members Need To Know (FL)

For some home buyers, financing the purchase of their new home can be a barrier to entry. Many home buyers need the benefit of an FHA backed loan for their lower interest rates. The Federal Housing Authority (FHA), a part of the Department of Housing and Urban Development (HUD), has provided mortgage insurance on loans […]

Surveillance Cameras and HOAs: What residents need to know

Q: Read the article……………………….Our board refuses to circulate images captured on surveillance cameras of trespassers who hop locked pedestrian gates or tailgate cars to get into the garage. Many of us want these images in case we see the intruders or their vehicles in the future. Can the board appoint a volunteer committee of residents […]

You Get What You Pay For – Assistance Animal Application Packages

The complaint heard often from condominium and HOA board members is in regard to the influx of assistance animals in their “no pet” or pet restricted communities. Few other topics within the body of community association law cause more consternation then the application of the Federal, State and local Fair Housing laws. In fact, one […]

CBD Oil: Does it violate the prohibition on illegal activity in your condominium bylaws? (MI)

Michigan is one of the most progressive states when it comes to decriminalizing marijuana use for medicinal and recreational purposes. Accordingly, it should be no surprise that cannabidiol (“CBD”) oil is becoming commonplace on supermarket shelves and in other retailers in Michigan. As discussed in Recreational Marijuana: How will it impact Michigan Condominium Associations, marijuana […]

Rental Restrictions in an HOA Community

Although a person owns their home and can do (more or less) what they want with the inside, if they live in an HOA, the association can actually place limits on the homeowner’s ability to rent their home. Though it may seem that such limits are restrictive, they actually serve to protect the integrity of […]