Help Keep Your Community Safe by Hosting Safety-Focused Seminars

Promoting the safety and security of the community is, of course, a primary mission of any HOA. Ideally, crimes and disturbances should stay far from your community’s gates. But, no neighborhood can expect remain entirely insulated from would-be bad actors and ugly events. Most residents recognize the need to take basic steps to enhance their […]

HOA Bankruptcy: What you Need to Know

An HOA is an organization that runs on money, similar to other businesses and agencies. And similar to those other organizations, when the HOAs money runs out, they, too, can go bankrupt. Declaring bankruptcy is rarely the answer for HOA communities, although it can, on occasion, happen. If your association has more debts than it […]

5 Things Your HOA Board Must Do When the Media Calls

From time to time your board may receive requests to speak to the media about things happening in or around your community. While we encourage boards to work with their professional management company and their qualified legal counsel during any media crisis, here are some best practices to help your community prepare for media inquiries.  […]

Ask the HOA Expert: Gutters That Work

Rain gutters are an inconspicuous but necessary building component that homeowner associations deal with. Their need to perform consistently triggers ongoing maintenance and repair to themselves, exterior paint, siding, roofs and trees. Failure to keep the gutter system running smoothly causes overflows, water intrusion, interior damage, structural dryrot and enormously expensive repairs. There is a […]

General Collection Procedures and Tips (CT)

One of the most important functions of boards and property managers is to make sure common fees are collected and accounted for every month. This stream of income is vital to the successful operation of the association. When accounts become delinquent and are forwarded to our office for collection, our goal is to collect the […]

HOA Welcoming Committee Ideas

Establishing a welcoming committee to contact new residents will enhance the board’s service to the HOA, as well as to the whole community! A welcome package (or packet, basket, etc.) is a good way to ensure that the first contact new residents have with the association is positive.    Read the article…………………..

Liar, Liar, Pants on Fire! Handling Misinformation in Your HOA

As most community managers know from experience, it’s not unusual for a homeowner or resident to lie about the actions of the board of directors or manager. People lie for a wide range of reasons. Sometimes they’re trying to save face, stir up trouble, or maybe they actually believe their own lies. When a homeowner […]

An Elevator Overhaul Is Both Headache and Opportunity (NY)

Two major elevator upgrades have been mandated by New York City. Elevators must have door-lock monitoring by January 1, 2020 and an extra emergency brake by January 1, 2027. Now is the time for co-op and condo boards to assess the condition of their elevator(s). If an elevator’s age and condition mean a full overhaul […]

How to Get Homeowners Excited About Your Community

Membership enthusiasm plays a key role in the success of every community. When homeowners are engaged and excited, the whole community can feel it. It makes the HOA a vibrant, bustling place to live. Not only does an engaged membership support high property values, close-knit homeowners are integral to creating a true sense of community.  […]

Xeriscaping | The Perfect Way to Manage Shared Natural Spaces

Creating and maintaining outdoor living spaces for an entire neighborhood can be tough. These natural spaces need to be inviting for a wide range of homeowners and their families, and they need to withstand a lot of wear and tear. Not only do these shared spaces need to be beautiful but they should also be […]

Built to Last: What Type of Roof Material is Best for Your Property?

If you’re like many people, building a home is the biggest investment you’ll make in your life. It’s important to make the right decision about this investment.  A roof is expected to last for decades, so you should ensure you’re getting the best roof material. Nobody enjoys having to pay for roof repair, but even […]

Cluster Mailbox Repair in an HOA Community: Who is accountable?

Cluster mailboxes have become increasingly common in HOAs. They are an affordable option for multi-unit complexes and large communities – not to mention that delivering to a cluster box, rather than door-to-door, spares the post office a significant amount of expense in time, gas, and vehicle maintenance.  Residents depend on fully-functioning, well-maintained mailboxes to receive […]

5 Essential Dos and Don’ts of Great Managers

Keep your Board educated concerning emerging trends. Board members aren’t tied the latest cases, legislation, and changes that impact their roles as board members. Many allied professionals – attorneys, accountants, engineers, insurance agents – will send emails or links to posts about important new issues in their fields. Great managers take the time to read […]

Ask the HOA Expert: Professional Management Perks

All too often a homeowner association board of directors approaches problems as would a renter looking after the apartment building…reacting by crisis rather than by a long range plan. Guess what? Many HOAs are in constant turmoil because of this approach. A professional HOA manager can smooth out the bumps in this rocky road by […]

Is Sealcoating Worth It?

Some professionals believe that sealants protect and preserve asphalt surfaces, while others feel that sealants simply create layers of buildup that eventually contribute to cracking and water damage. This begs the question of whether sealcoating is truly necessary and, if so, is it worth it?  Sealcoating can protect the asphalt from direct contact with:    […]

“I SEE YOU”: The Growing Demand to Install Video Doorbells in Multifamily Buildings

Security concerns are always at or near the top of the list of priorities in shared ownership communities. With personal home technology evolving at a dizzying pace, many homeowners are considering the installation of video doorbells such as those offered by Ring or Nest. However, for owners living in private residential communities, particularly in multifamily […]

Fannie and Freddie Litigation Guidelines a Minefield for Condo Boards

When deciding whether to lend money to potential buyers or to unit-owners who want to refinance their mortgage in a condominium, lenders follow guidelines issued by federally backed Fannie Mae and Freddie Mac, which buy mortgages from lenders. Those guidelines were updated last year, and they contain a minefield of pitfalls for condo boards. One […]

Condo and HOA Debit, Credit Card and Petty Cash Best Practices

Your community needs to make small purchases for minor day to day operations. What is the best way to accomplish this without a Board member spending his or her own money, or possibly risking fraud from improper controls around petty cash, debit, or credit card usage?  First, some local supply stores may offer a purchase […]

Nuts and Bolts of Foreclosure: an Overview from the Foreclosure Department (CO)

As the primary foreclosure attorney at Altitude Community Law, I am often asked to explain judicial foreclosures. There are a lot of moving parts in a foreclosure, and your average citizen is often unfamiliar with the process. And, because it is human nature to shy away from the unfamiliar, board members and community association managers […]

Homeowner Associations: Covenant Enforcement

Can my neighbor leave their trash cans outside? Can I build a shed for tools? Can my neighbor install that huge, ugly new fence? Nothing is more uncertain than whether a specific action by a homeowner violates a common interest community covenant running with the land. Homeowner association covenant enforcement is a tricky business. Many […]

Avoiding Religious Discrimination Claims in Condominiums and HOA’s

The Federal Fair Housing Act (“FHA”), 42 U.S.C. §3601, et. seq. prohibits a condominium association or homeowners’ association from discriminating against a potential purchaser or an owner based upon religious beliefs. 42 U.S.C. §3604 provides in pertinent part:    Read the article…………………..

Tips for Community Association Insurance (CO)

Do you know whether your association has adequate insurance? Do you even know how to figure this out? Every community association needs to protect itself from various losses, claims, and liability exposure through a comprehensive insurance program. This article provides some tips to ensure you have adequate insurance:    Read the article……………………

Can My Association Board Pass a Rule Regarding That? (FL)

You attend your association’s monthly board of directors meeting because you notice an item on the agenda that piques your interest. The board of directors is scheduled to consider and pass a rule regarding _________ (you fill in the blank). You ask yourself “Can they do that?” The answer, as it is many times, is […]

10 Tips for HOA Insurance

Picking the best insurance policies for yourself can be intimidating. But, picking the best insurance policy for your association, when you’re responsible for the financial resources of hundreds of homeowners and millions of dollars of property? That can really be daunting. As overwhelming as the process is, there are basic steps that boards can follow […]

Ask the HOA Expert: Recoat of Many Colors

Of all roofing designs used in homeowner associations, flat roofs are the most problematic, particularly in rain, wind or snow prone areas. The need for consistent and quality maintenance is extremely important for maximum performance and longest life. Recoating builtup flat roofs is a fundamental preventive maintenance which should be performed at least every five […]

Can Your HOA Weed Out Marijuana?

A number of states are moving toward legalizing marijuana for recreational purposes, with many more states having legalized it for medicinal purposes only. This leaves many association boards and managers wondering what, if anything, they can do to prohibit or regulate the use of marijuana in their communities.     Read the article…………………….

Benefits of Serving on an HOA Board

Let’s take a moment to highlight all that HOA board members do! You have a desire to see everyone around you flourish, and you take the time, effort, and energy necessary to make that happen. Thankfully, there are some awesome benefits for choosing to spend your time to serve others!    Read the article………………….

Improving Your HOA Experience with Renters: Welcome, Inform, and Include

Moving to a new home is often a stressful experience. Learning to meet new people, and in the case of an HOA, learning new rules can easily overwhelm anyone. When the new neighbor is renting, welcoming them is just as important as if they had purchased the home. Renters can become invested members of an […]

Time to Call It Quits? When Management Breaks Up With a Client Community

In a New York TImes “Ask Real Estate” letter from last December, a co-op shareholder lamented the sorry state of her 10-unit building: the board president was abdicating his position with no willing successor, and the managing agent was opting not to renew their contract, leaving the co-op adrift as far as leadership was concerned. […]

Part III: Who Pays When Causation, Claims and Coverage Cross? (NJ)

In week one of our three-part series, we learned that the association is generally not responsible for property damage in a unit barring some negligence on its part or available insurance coverage. Last week, we examined the types of property casualty insurance typically maintained by a condominium association. In this final week of our three-part […]

Get on Board: How to Increase Recruitment Now

This is part one of our four-part series From Meet n Greet to Board Seat about engagement, recruitment, onboarding, and orientation of new directors. We’re going to let you in on our weekly coffee talks…. discussions about board management, technology, and good governance – all while sampling the results of Pat’s weekly effort to bake […]

FHA Tips: Fidelity Insurance

When the Federal Housing Administration (FHA) is reviewing a condominium association’s application for certification, there are serval criteria that can trigger an immediate rejection. In our work with clients, the most common issue we see is the association’s fidelity policy falling short of FHA guidelines.    Read the article………………….

HO-3 vs HO-6: Do You Know What Type of Homeowners Insurance You Need?

If you are a homeowner in a community association, whether single family, condominium, or townhome, are you certain you have the correct form of insurance?  When you own a home in an association, you may be told somewhere along the line that the association is providing insurance. This is probably true. However, as a homeowner, […]

Responding to a Records Request (AZ)

Your Board, or management company, received a records request from a member – what should you do next? First, it is important to keep in mind that Arizona law requires Planned Communities (A.R.S. Section 33-1805) and Condominiums (A.R.S. Section 33-1258) to make all financial and other records of the association reasonably available for examination by […]

Six Tips to Improve Homeowner Attendance at Your Annual Meeting

Planning for your association’s annual meeting is a big undertaking. With all the effort and expense involved, achieving quorum the first time is a must!  On top of carefully planning your annual meeting, below are six tips and tricks you can follow to improve homeowner attendance:    Read the article…………………….

Feeling Disorganized? The Ultimate HOA Board Organization Checklist

At the start of the year, many HOA Board members feel pressure to get organized. Brand new HOA Board members are trying to acclimate and learn their roles, in addition the veteran members are tying up loose ends from the year prior. Getting organized is an overwhelming task, but the pay-off is vital to the […]

5 Habits of Highly Effective Community Association Managers

A good community association manager is essential to a smoothly-run HOA. While technically not part of the board of directors, they work closely with the board in all aspects of the association’s operation. The specific responsibilities of community managers often vary from company to company and community to community. These responsibilities can run the gamut […]

What Every Condominium Association Needs to Know About Security Deposits

Lately Eisinger, Brown, Lewis, Frankel & Chaiet, P.A has had to resolve many disputes relating to security deposits collected by our Condominium Associations from tenants who rent from individual unit owners.  It is standard procedure for many Associations, if the authority to do so appears in their declaration or bylaws, to require a security deposit […]

Taking out an Association Loan: Don’t be penny wise and pound foolish! (CT)

Many older associations are finding they need to borrow money for major upgrade or replacement projects, such as for roofs, windows, and paving. The Board of Directors will usually start this by speaking with a banker, which is the logical first step. However, problems may occur if a unit owner vote is taken on a […]

HOA Landlord Rules

One of the issues that many HOAs grapple with is renters. Some ban them outright, others limit their number. Most live and let live. Interestingly, the HOA has no direct legal authority over renters, only its members. This disconnect creates some practical problems for the board or manager in communicating with tenants since there is […]

Answering the Age-Old Question: “How Are My HOA Funds Spent?”

Homeowners may not always understand how HOA funds are spent. Often, they pay their monthly, quarterly, or annual assessments, and when they look around, they don’t see any noticeable improvements in the community. This lack of obvious upgrades leads to frustration and confusion . . . and maybe even some suspicion. After all, where is […]

Installing Solar Panels When You’re Part of an HOA (NC)

Living in a Homeowners Association (HOA) community has many perks. Neighborhoods are managed through rules and regulations in order to maintain or raise property values. Generally, whenever a homeowner wants to make changes to their existing home, they need to get approval from their HOA. Yet, with solar panel installation in North Carolina, it’s not […]