A homeowners association (HOA) is no better than the board of directors that leads it. If an association is to be excellent, willing volunteers must be developed.  Excellent board members understand that their position is one of service rather than control. They serve their neighbors; they don’t supervise them. A service-forward attitude results in a less defensive perspective in which new ideas and opinions are welcomed and not perceived as insults or threats.     Read the article.,……………………………….