When an association member lies or shares information that just isn’t true, it creates chaos and unrest for an HOA. Members often lie to stir up trouble or to save face from their own embarrassing mistakes. In certain situations, some members may believe their own lies. No matter what the reason, lies, and misinformation create unrest within an HOA. How boards approach such behavior is important for managing damage control and for keeping members happy and at-ease within the community.   Read the article……………………..