Mediation is often confused with arbitration. They have similarities, including that both are overseen by third-party neutrals that do not have financial stakes in the outcomes. The key difference is that while arbitration results in the neutral evaluating the outcome (which typically is binding, but by agreement can be non-binding), while in mediation the third-party neutral uses facilitative strategies to assist the parties in attempting to reach their own resolution. Why use mediation? Principally, because it works. Not always, but for commercial “money” disputes at a high percentage.   Read the article…………………..